Ticket Sales Representative

Goldenstate; San Francisco (CA); On-site; USD 56,482,000 - 141,893,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401K match

Vacation & PTO

Summer half-day Fridays

Parental leave

Warriors home tickets

Team store discount

Job summary

The Golden State Warriors are hiring a sales professional to drive revenue for ticket packages at Chase Center in San Francisco. This onsite role blends high-volume outbound prospecting with live fan engagement to convert prospects into Warriors stakeholders.

You will meet revenue targets, manage a busy pipeline, and attend Warriors home games to network with clients and showcase inventory. Prior sales or hospitality experience is preferred; bachelor's degree or equivalent required.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 6 months of customer support experience.
• Prior sales/hospitality experience preferred but not required.

Responsibilities

• Meet or exceed monthly and quarterly revenue benchmarks by driving high-volume sales across season tickets and partial ticket plans.
• Generate new business and drive outbound sales by executing targeted phone campaigns to leads.
• Meet or exceed weekly call and activity numbers.
• Manage the sales pipeline with clean, organized data for all accounts.
• Deliver world-class service to maximize satisfaction and retention.
• Attend most Warriors home games to engage fans live and market inventory.
• Identify creative strategies to acquire high-quality leads.
• Support the team with additional leadership directives.

Skills

Outbound sales

Customer support

Communication

Multitasking

Hospitality

Education

Bachelor’s degree or equivalent

Tools

CRM software

Job description

About the Position

Join the team behind the team! The Golden State Warriors are seeking driven, high-energy sales professionals to showcase the value of ticket packages at Chase Center to corporate and individual prospects across the Bay Area. In this fast-paced, competitive environment, you will serve as a crucial driver of our revenue team while launching your career in sports business. This role blends high-volume outbound prospecting with dynamic, live fan engagement to turn prospects into lifelong Warriors stakeholders. This position reports to the Manager, Ticket Sales.

This is an excellent opportunity to share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication!

This is a full-time position based onsite in San Francisco, CA.

Key Responsibilities

• Meet or exceed monthly and quarterly revenue benchmarks by driving high-volume sales across season tickets and partial ticket plans
• Generate new business and drive outbound sales by executing targeted phone campaigns to single-game buyer lead lists
• Meet or exceed weekly call and activity numbers
• Manage the sales pipeline by maintaining clean, highly organized data tracking and records for all accounts
• Deliver world-class service to both existing and potential clients to maximize satisfaction and long-term retention
• Attend the majority of Warriors home games at Chase Center to engage fans live, market ticket inventory, host client experiences, and network with in-arena prospects
• Actively pursue new revenue streams and source new business by proactively identifying creative strategies to acquire high-quality leads
• Support the team by executing additional responsibilities as assigned by leadership
• Other duties as assigned

Required Experience & Skills

• Bachelor’s degree or equivalent work experience
• Minimum of 6 months of customer support experience required
• Prior sales and/or hospitality experience is preferred but not required
• Strong detail orientation, organizational, and multitasking skills
• Highly motivated with a desire to be successful
• Ability to effectively conduct business via outbound calls
• Strong communication and computer skills
• Passion for sports and entertainment

Compensation

• $19.61 per hour + Bonus + Commission (Approx. OTE: $103,000)
• Comprehensive Medical, Dental and Vision benefits for employees and dependents
• Employer 401K match
• Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
• Warriors home tickets, team store discount and more!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Golden State is an equal opportunity employer.

We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Want to learn more about who we are and what we value? Visit www.warriors.com/employment

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