Ticket Sales Representative

Golden State; San Francisco (CA); On-site; USD 56,329,000 - 141,893,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K match

Paid time off & pregnancy/parental PTO

Job summary

Golden State Warriors are seeking driven, high-energy sales professionals to showcase the value of ticket packages at Chase Center to corporate and individual prospects across the Bay Area. In this fast-paced environment, you will drive revenue by selling season tickets and partial plans while engaging fans both in-person and by phone.

This full-time onsite role in San Francisco offers a comprehensive benefits package, a strong commission structure with OTE around $103,000, and a clear path for

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum of 6 months of customer support experience.
• Prior sales and/or hospitality experience is preferred but not required.
• Strong detail orientation, organizational, and multitasking skills.
• Highly motivated with a desire to be successful.
• Ability to effectively conduct business via outbound calls.
• Strong communication and computer skills.
• Passion for sports and entertainment.

Responsibilities

• Meet or exceed monthly and quarterly revenue benchmarks by driving high-volume sales across season tickets and partial ticket plans.
• Generate new business and drive outbound sales by executing targeted phone campaigns to single-game buyer lead lists.
• Meet or exceed weekly call and activity numbers.
• Manage the sales pipeline by maintaining clean, highly organized data tracking and records for all accounts.
• Deliver world-class service to both existing and potential clients to maximize satisfaction and long-term retention.
• Attend the majority of Warriors home games at Chase Center to engage fans live, market ticket inventory, host client experiences, and network with in-arena prospects.
• Actively pursue new revenue streams and source new business by proactively identifying creative strategies to acquire high-quality leads.
• Support the team by executing additional responsibilities as assigned by leadership.
• Other duties as assigned

Skills

Outbound sales

Phone prospecting

Customer support

Communication skills

Organization

Sports enthusiasm

Education

Bachelor’s degree or equivalent

Job description

Join the team behind the team! The Golden State Warriors are seeking driven, high-energy sales professionals to showcase the value of ticket packages at Chase Center to corporate and individual prospects across the Bay Area. In this fast-paced, competitive environment, you will serve as a crucial driver of our revenue team while launching your career in sports business. This role blends high-volume outbound prospecting with dynamic, live fan engagement to turn prospects into lifelong Warriors stakeholders. This position reports to the Manager, Ticket Sales.

This is an excellent opportunity to share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication!

This is a full-time position based onsite in San Francisco, CA.

Key Responsibilities

• Meet or exceed monthly and quarterly revenue benchmarks by driving high-volume sales across season tickets and partial ticket plans
• Generate new business and drive outbound sales by executing targeted phone campaigns to single-game buyer lead lists
• Meet or exceed weekly call and activity numbers
• Manage the sales pipeline by maintaining clean, highly organized data tracking and records for all accounts
• Deliver world-class service to both existing and potential clients to maximize satisfaction and long-term retention
• Attend the majority of Warriors home games at Chase Center to engage fans live, market ticket inventory, host client experiences, and network with in-arena prospects
• Actively pursue new revenue streams and source new business by proactively identifying creative strategies to acquire high-quality leads
• Support the team by executing additional responsibilities as assigned by leadership
• Other duties as assigned

Required Experience & Skills

• Bachelor’s degree or equivalent work experience
• Minimum of 6 months of customer support experience required
• Prior sales and/or hospitality experience is preferred but not required
• Strong detail orientation, organizational, and multitasking skills
• Highly motivated with a desire to be successful
• Ability to effectively conduct business via outbound calls
• Strong communication and computer skills
• Passion for sports and entertainment

Compensation

• $19.61 per hour + Bonus + Commission (Approx. OTE: $103,000)
• Comprehensive Medical, Dental and Vision benefits for employees and dependents
• Employer 401K match
• Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
• Warriors home tickets, team store discount and more!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Golden State is an equal opportunity employer.

We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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