Ticket Sales Leader — Premium, Season & Groups

Panthers; Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

The Carolina Panthers are seeking a Sr. Manager, Ticket Sales to lead and develop the full-time and seasonal sales teams. This role drives revenue through general and premium season tickets, groups, and game packages, while recruiting and nurturing top sales talent and aligning sales plans with club objectives.

Responsibilities include setting targets, mentoring staff, executing campaigns across departments, and delivering strong customer and client relationships to exceed retention goals.

Qualifications

• 6+ years of ticketing and service experience at the collegiate or professional sports level.
• At least 3 years in a management or leadership role.
• Experience with Microsoft Dynamics CRM and Archtics systems.
• Must have a valid US Driver’s license.
• Must be able to work flexible, non-traditional hours including nights, weekends and holidays as needed.
• Must pass pre-employment screens.

Responsibilities

• Lead the recruitment, hiring, training and management of sales staff.
• Oversee daily management of ticket sales staff and schedules.
• Develop and implement sales initiatives to meet revenue goals.
• Set targets, develop pitch points, and assist in campaigns.
• Track sales activity and provide reporting to department head.
• Collaborate with marketing and partnerships on campaigns and events.
• Provide ongoing mentoring and training to staff and maintain high productivity.

Skills

Leadership

Verbal & written communication

Attention to detail

Tools

Microsoft Dynamics CRM

Archtics

Job description

The Carolina Panthers are seeking a Sr. Manager, Ticket Sales to lead and develop the full-time and seasonal sales teams. This role drives revenue through general and premium season tickets, groups, and game packages, while recruiting and nurturing top sales talent and aligning sales plans with club objectives.

Responsibilities include setting targets, mentoring staff, executing campaigns across departments, and delivering strong customer and client relationships to exceed retention goals.