Ticket Sales Experiences Coordinator Game Day and Groups

Socket.dev; Chicago (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Healthcare, dental, and vision

100% paid premium for basic employee4

401(k) with employer match

Flexible spending accounts

Paid time off

Complimentary home game tickets,park*

Complimentary snacks, lunch and dinner

Pet Insurance

Job summary

Chicago Bulls is seeking a Coordinator for Ticket Sales Experiences in the Chicagoland area. This on-site role supports the Ticket Sales and Service department in developing and executing ticketing experiences for season ticket holders, groups, and day-of-game events.

You will coordinate event development, logistics, and staff training, collaborating with internal teams and external vendors to ensure seamless event delivery on game days.

Qualifications

• Experience in event coordination or related role in the sports industry preferred.
• Excellent oral and written communication skills.
• Strong attention to detail with the ability to prioritize and have outstanding follow through.
• Satisfactory computer skills, including some proficiency in Microsoft Office (Excel/Word).
• Ability to work cooperatively with others
• High degree of discretion dealing with confidential information
• Consistent, punctual and regular attendance. Available to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Develop and assist with the execution of ticketing experiences and special offers for current clients, new business development, and group sales efforts.
• Provide logistical support for each experience.
• Train sales staff on online group offers, event execution, and Fan Experience Packages.
• Collaborate with Event Production, Basketball Operations, and Sales and Service staff, plus Levy and other external vendors to ensure seamless event delivery.
• Serve as the Ticketing liaison on game days, managing group and prospect experiences.
• Coordinate with United Center operations, Guest Relations, security, At Your Service, Levy, and Standard Parking on staffing and logistics.
• Manage the Group Event Calendar in partnership with the Group Sales Manager, Account Executives, Corporate Partnerships, Game Entertainment, and United Center personnel.
• Coordinate and advance day-of logistics for large group events.
• Create and distribute group documentation, including agendas, event details, advisory sheets, waivers, and VIP lists.
• Assist with the creation and distribution of game-day building notes.
• Build and Distribute Speedtix offers.
• Communicate with internal stakeholders to ensure event details are shared across the organization.
• Support monthly Ticket Sales and Service meetings, including meeting notes and tracking goal achievers.
• Build and maintain a catalog of industry best practices for Ticket Sales and Service.
• Provide additional support to the Ticket Sales and Service leadership team as needed.

Skills

Event coordination

Communication skills

Attention to detail

Time management

Teamwork

Tools

Microsoft Office

Job description

Chicago Bulls is seeking a Coordinator for Ticket Sales Experiences in the Chicagoland area. This on-site role supports the Ticket Sales and Service department in developing and executing ticketing experiences for season ticket holders, groups, and day-of-game events.

You will coordinate event development, logistics, and staff training, collaborating with internal teams and external vendors to ensure seamless event delivery on game days.