Ticket Sales Cashier - Winter 2026 - 27

Alterra; Park City (UT); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Season pass perks

Staff ski discounts

Staff lessons and rentals discounts

Subsidized meals

Subsidized housing for seasonal staff

Staff discounts at Park City venues

Healthcare options

401k with company match

Job summary

Deer Valley Resort in Park City, Utah, is seeking a Seasonal Ticket Sales Cashier to issue tickets, season passes, and Ikon passes to guests. You will respond to inquiries, ensure proper paperwork, and help maintain training materials while delivering exceptional service on a busy mountain.

The role requires the ability to work at multiple locations, multitask efficiently, and contribute to a collaborative team. Reasonable shifts and seasonal benefits accompany the position.

Qualifications

• Excellent guest services interaction skills.
• Ability to multitask while using computer and telephone systems.
• Proficient computer skills and familiarity with ticketing processes.

Responsibilities

• Assist guests with purchasing and issuing tickets, season passes, Ikon passes.
• Maintain knowledge of products to respond to guest inquiries.
• Ensure correct paperwork and contracts are completed.
• Update Ticket Office manuals as needed.
• Handle demanding situations calmly and professionally.
• Work in multiple locations around the mountain.
• Foster teamwork among staff.
• Other duties as assigned.

Skills

Guest services

Multitasking

Computer skills

Phone systems

Ticketing experience

Tools

Ticketing software

Job description

Seasonal

Classic, consistent quality from a winning team!

Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).

• Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
• Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
• Subsidized meals at Employee Dining Rooms offered for staff while on shift
• Subsidized housing options available for seasonal full-time staff
• Discounts for staff members at restaurants, shops, and service providers in Park City
• Healthcare options are available for staff members
• 401k plan with company match

PURPOSE OF POSITION: A Ticket Sales Cashier is an expert in issuing and selling all ticket products, Deer Valley season passes, and Ikon pass products to guests for winter activities.

RESPONSIBILITIES:

• Assist guests with the purchase and/or issuing of tickets, Deer Valley season passes, Ikon passes
• Maintain a current knowledge of products to respond to guest inquiries
• Ensure that correct paperwork and contracts have been completed
• Assist as needed with reviewing and updating Ticket Office training manuals
• Handle demanding situations with guests calmly and professionally
• Able to work in multiple locations around the mountain
• Help maintain and encourage a sense of teamwork among co-workers
• Other duties as assigned

QUALIFICATIONS:

• Possess excellent guest services interaction skills
• Must be available work, sometimes independently, with guest to fulfill transactions
• Proficient computer skills
• Ability to multitask while operating computer and telephone systems
• Deer Valley ticket product and phone work experience preferred

ADDITIONAL RESPONSIBLITIES FOR CALL CENTER AGENTS:

• Handle advanced lift ticket sales and make any adjustments
• Sell Deer Valley and Ikon season passes
• Communicate appropriate departmental services, policies, and procedures to guests in a professional manner over-the-phone

DATES OF EMPLOYMENT:

• Mid-November to Mid-April

PAY RATE:

• $20.00 per hour / $21.00 per hour if additional phone responsibilities included, BOE

Deer Valley Resort is an Equal Opportunity Employer.