Ticket Sales Account Executive - Atlanta Falcons

Atlanta Falcons Football Club, LLC; Atlanta (GA); On-site; USD 50,000 - 80,000; Full time

Job summary

AMB Sports & Entertainment is seeking a driven salesperson for PSL and season tickets in Atlanta. You will engage leads via phone and in-person appointments, educate buyers on seating options, and manage a diverse pipeline using CRM to drive revenue targets.

Ideal candidates have 1–3 years of sales experience, strong communication, and a collaborative mindset. Familiarity with Dynamics or Ticketmaster Archtics is a plus, with growth opportunities in a fast-paced sports environment.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 1–3 years of prior sales experience (sports/related industry preferred).
• Strong time-management and organizational skills, with the ability to handle a high volume of prospects.
• Positive, team-focused attitude with a strong competitive drive to succeed.
• Excellent verbal and interpersonal communication skills for conducting sales calls and contributing in team settings.
• Confident, self-motivated, and capable of performing at a high level daily.
• Familiarity with Microsoft Dynamics and/or Ticketmaster Archtics is a plus.

Responsibilities

• Drive the sale of PSL’s and season tickets by engaging leads through phone and in-person appointments.
• Educate potential buyers on seating options, pricing tiers, and member benefits.
• Manage a diverse sales pipeline (individual and business accounts) using CRM to ensure efficient follow-ups.
• Meet and exceed sales metrics (revenue & total seats sold targets) set to achieve individual and team goals.
• Attend and actively participate in ticketing meetings, providing feedback to the sales staff and contributing to team initiatives.
• Strive to become a top producer on the ticket sales team, taking on new responsibilities as opportunities arise.
• Consistently hit or exceed weekly, monthly, and annual sales objectives.

Job description

About the Atlanta Falcons

The Atlanta Falcons are a professional American football club and member of the National Football League (NFL). The team’s headquarters and practice facility are located on a 50-acre site in Flowery Branch, Georgia. The Falcons’ NFL expansion franchise was awarded in 1965 and acquired by current owner Arthur Blank, co-founder of Home Depot, in 2002.

Core Values

Our Blank Family of Businesses Core Values serve as the foundation for the way we operate at all levels: Put People First-Listen & Respond-Include Everyone-Innovate Continuously-Lead by Example-Give Back to Others We use our core values as a compass to guide our decisions because they are our North Star. If we live our core values daily, we know everything else will take care of itself. We enjoy a culture rooted in giving back to others through our time, talents, labor, and financial commitment. We are successful when we collaborate with and value each other like family, maintain a hunger to delight guests and continuously innovate, listen closely for even the smallest need for improvement, stand up for convictions, and genuinely own our responsibilities as if our name is on the outside of the building.

Ideal Candidates

Actively Listen–Take an active role in listening by being present in the moment, using healthy body language, and ensuring joint understanding. When we read between the lines and hear what others are saying and what they are not saying, we encounter amazing opportunities to go the extra mile in serving them. Collaborate–Realize that we are better together than we are alone. We achieve much better results when others have the opportunity to add their diverse perspectives. Be open to feedback and actively seek input from a variety of people at varying levels because the best ideas come from those who are closest to those we serve. Engage in Servant Leadership–Put others ahead of yourself even when it’s difficult. Find opportunities to lead by example in the way you pitch in and help others. Giving back to others is at the heart of what we do. Build Relationships–Cultivate trust in relationships by showing respect and sensitivity. Invest time in helping others to continuously improve by listening to their ideas and helping them to continuously improve. Own Results–Own issues you encounter even when they are outside of your area of responsibility by taking action or seeking out the needed resolution. You are empowered and expected to take risks aimed at exceeding the expectations of our guests. Take advantage of this rare opportunity by utilizing available resources.

Key Responsibilities

• Drive the sale of PSL’s and season tickets by engaging leads through phone and in-person appointments.
• Educate potential buyers on seating options, pricing tiers, and member benefits.
• Manage a diverse sales pipeline (individual and business accounts) using CRM to ensure efficient follow-ups.
• Meet and exceed sales metrics (revenue & total seats sold targets) set to achieve individual and team goals.
• Attend and actively participate in ticketing meetings, providing feedback to the sales staff and contributing to team initiatives.
• Strive to become a top producer on the ticket sales team, taking on new responsibilities as opportunities arise.
• Consistently hit or exceed weekly, monthly, and annual sales objectives.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum of 1-3 years of prior sales experience (sports/related industry preferred).
• Strong time-management and organizational skills, with the ability to handle a high volume of prospects.
• Positive, team-focused attitude with a strong competitive drive to succeed.
• Excellent verbal and interpersonal communication skills for conducting sales calls and contributing in team settings.
• Confident, self-motivated, and capable of performing at a high level daily.
• Familiarity with Microsoft Dynamics and/or Ticketmaster Archtics is a plus.

This role demands a proactive work ethic, a commitment to personal and team success, and a genuine passion for building a career in professional sports.

AMB Sports & Entertainment

AMB Sports & Entertainment is part of the Blank Family of Businesses comprised of the National Football League’s Atlanta Falcons, Major League Soccer’s Atlanta United FC, Mercedes-Benz Stadium, PGA TOUR Superstore, AMB West, TGL’s Atlanta Drive Golf Club and Atlanta City FC.

About Atlanta United

Atlanta United joined Major League Soccer in 2017 and won the 2018 MLS Cup in just its second season, the earliest an expansion team has won the title since 1998. The club has set multiple league records including season tickets sales (36,000-plus), single-season average (53,002) and total home attendance (901,033). Owned by Arthur M. Blank, Atlanta United plays its home matches at Mercedes-Benz Stadium. For more information about Atlanta United, including how to purchase season tickets, visit: www.atlutd.com, and follow @ATLUTD.

About Atlanta Drive GC

Atlanta Drive GC became one of the six founding members of TGL in August of 2023 and will participate in the inaugural season of TGL beginning in January of 2024. Atlanta Drive GC is owned by businessman and philanthropist Arthur M. Blank and is part of AMB Sports and Entertainment (AMBSE), which is comprised of the National Football League’s Atlanta Falcons, Major League Soccer’s Atlanta United FC, Mercedes-Benz Stadium, Atlanta Drive Golf Club, and PGA TOUR Superstore.

About Mercedes-Benz Stadium

Opened in August 2017, Mercedes-Benz Stadium is a world-class sports and entertainment venue in downtown Atlanta and home to the National Football League’s Atlanta Falcons and Major League Soccer’s Atlanta United. The multi-purpose stadium was named the 2019 Sports Facility of the Year and is host to major sports and entertainment events, including the 2026 World Cup, the 2018 and 2025 College Football Playoff National Championships, the 2018 MLS Cup, and Super Bowl LIII. Mercedes-Benz Stadium is the first professional sports stadium in North America to achieve LEED Platinum Certification and the first stadium worldwide to achieve TRUE Platinum Certification for zero waste by the United States Green Building Council. Mercedes-Benz Stadium is proud to be collaborating with naming rights partner Mercedes-Benz and thirteen founding partners including Coca-Cola, Equifax, The Home Depot, Novelis, SCANA Energy, Truist, IBM, Georgia Power, American Family Insurance, Global Payments, Ticketmaster, and Delta Airlines. To learn more about Mercedes-Benz Stadium visit www.mercedesbenzstadium.com. Follow us on Facebook, Instagram and Twitter.

About the Home Depot Backyard

The Home Depot Backyard, Atlanta’s #BestBackyard, is an 11-acre multi-use greenspace in the heart of downtown, adjacent to Mercedes-Benz Stadium, that is full of unique opportunities for the local community and visitors alike. Serving the Atlanta community since 2018, the Home Depot Backyard provides a broad spectrum of programming for all audiences and has hosted a wide array of community events while also serving as the premier parking and tailgating destination for the Atlanta Falcons (NFL), Atlanta United (MLS), and other stadium events. The Home Depot Backyard focuses on three key pillars - Arts and Culture, Health and Wellness, and Inspired Learning - through offering a variety of activities from daily fitness classes to one-of-a-kind events focused on uplifting the community. To learn more about The Home Depot Backyard, visit thehomedepotbackyard.com or follow us at @thdbackyard on Facebook, Instagram, Twitter, and Tik Tok.

About Atlanta City FC

Atlanta City FC is Atlanta’s new expansion franchise in the National Women’s Soccer League, which will begin play in 2028. Atlanta City FC is owned by Arthur M. Blank, owner and chairman, Blank Family of Businesses, and is part of AMB Sports and Entertainment (AMBSE) comprised of the National Football League’s Atlanta Falcons, Mercedes-Benz Stadium, Major League Soccer’s Atlanta United FC, Atlanta Drive GC of TGL, WTGL Atlanta and PGA TOUR Superstore. To learn more about Atlanta City FC, visit www.atlcty.com