Ticket & Product Sales Agent

Vail Resorts; California (MO); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Free employee passes

Discounted lift tickets for friends/fm

Free ski lessons

40% discounts on lodging/gear/mountain

401(k) Retirement Plan

Employee Assistance Program

Excellent training and development

Referral Program

Job summary

Kirkwood Mountain Resort in Kirkwood, CA is seeking a Ticket & Product Sales Agent to welcome guests, sell resort products, and deliver an experience of a lifetime across our contact centers, ski school locations, and ticket offices.

The role covers Winter Seasonal 2026/2027 employment with full-time or part-time hours, starting wage of $20.00 per hour. Candidates should be able to work weekends/holidays, speak fluent English, and lift up to 25 lbs in a fast-paced mountain environment.

Qualifications

• High School Diploma is required.
• Must be able to communicate fluently in English.
• Ability to work weekends and holidays.
• Ability to lift 25 lbs.

Responsibilities

• Work in contact centers, ski school locations, ticket/pass offices and throughout the resort to deliver an experience of a lifetime.
• Communicate with guests via phone and email.
• Accurately and efficiently explain and process all resort products and services.
• Complete daily end of shift POS/register audits.
• Be part of a fun, professional, caring work environment.
• Ability to work in a fast-paced environment while delivering exceptional experiences.
• Other duties as assigned.

Education

High School Diploma

Job description

Ticket & Product Sales Agent

Date: Jul 14, 2026

Location: Kirkwood, CA, US

Company: Kirkwood Mountain Resort

Shift Type: Winter Seasonal 2026/2027

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first‑time seeing snow or you were born on the slopes, joining our team means discovering or re‑discovering a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free passes, free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled.

Employee Benefits

• Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons
• More employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Specifications

• Starting Wage: $20.00/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time and Part Time hours available
• Minimum Age: At least 16 years of age
• Housing Availability: Yes

Job Responsibilities

• Work in contact centers, ski school locations, ticket/pass offices and throughout the resort to deliver an experience of a lifetime
• Communicate with guests via phone and email
• Accurately and efficiently explain and process all resort products and services
• Complete daily end of shift POS/register audits
• Be part of a fun, professional, caring work environment
• Ability to work in a fast‑paced environment while delivering exceptional experiences
• Other duties as assigned

Job Requirements

• Ability to stand or sit for extended periods of time
• Ability to work outside in a winter environment
• Comfortable working indoors for extended periods
• High School Diploma
• Ability to lift 25lbs
• Must be able to communicate fluently in English
• Ability to work weekends and holidays
• Ability to maintain a professional presence in the workplace and adhere to appearance standards

A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality, including Mountain Activities, Retail Rental operations, Food and Beverage Support, Ticket sales or scanning, Lift Operations, Base Area Operations.

The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID: 515657

Reference Date: 07/14/2026

Job Code Function: Product Sales & Services

Nearest Major Market: California