Ticket & Product Sales Agent

Vail Resorts; Colorado; On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Free employee passes

Discounted lift tickets for friends &家

Free ski lessons

Employee lodging discounts

401(k) retirement plan

Employee assistance program

Training & professional development

Referral program

Job summary

Vail Resorts in Colorado is seeking a Ticket & Product Sales Agent for seasonal roles across our mountain resorts. You will deliver outstanding guest service, process tickets and product sales, and work at guest-facing centers throughout the resort.

Starting wage is $20.00/hr with Winter Seasonal 2026/2027 employment. Full-time and part-time hours are available, housing is offered, and a comprehensive benefits package includes free passes and discounts for employees and family.

Qualifications

• Fluent English required.
• High School Diploma required.

Responsibilities

• Work in contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime.
• Communicate with guests via phone and email.
• Explain and process all resort products and services accurately and efficiently.
• Complete daily end of shift POS/register audits.
• Be part of a fun, professional, caring work environment.
• Able to work in a fast-paced environment while delivering exceptional experiences.
• Other duties as assigned.

Skills

Fluent English

Education

High School Diploma

Job description

Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Ticket & Product Sales Agent

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of activities, tickets, passes, ski & snowboard school lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts.

Job Specifications

• Starting Wage: $20.00/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time and Part Time hours available
• Minimum Age: At least 16 years of age
• Housing Availability: Yes

Job Responsibilities

• Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime
• Communicate with guests via phone and email
• Accurately and efficiently explain and process all resort products and services
• Complete daily end of shift pos/register audits
• Be a part of a fun, professional, caring work environment
• Ability to work in a fast-paced environment while delivering exceptional experiences
• Other duties as assigned

Job Requirements

• Ability to stand or sit for extended periods of time
• Able to work outside in a winter environment
• Comfortable working indoors for extended period
• High School Diploma
• Ability to lift 25 lbs
• Must be able to communicate fluently in English
• Ability to work weekends and holidays
• Ability to maintain a professional presence in the workplace and adhere to our appearance standards

Employee Benefits

• Ski/Mountain Perks: Free passes for employees, employee discounted lift tickets for friends and family and free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.