Ticket & Product Sales Agent

Vail Resorts; Champion (PA); On-site; USD 24,797,000 - 33,062,000; Full time

Benefits offered by this job

Free passes

Free ski lessons

Employee discounts on lodging

Employee discounts on food

Employee discounts on gear

Wellness benefits

401(k) retirement plan

Training and development

Job summary

Vail Resorts is hiring for Winter Seasonal 2026/2027 for the Ticket and Product Sales team member across our resorts. Starting wage is $20/hr with housing availability.

The role involves guest interaction in contact centers, ski school offices, ticket/pass locations and across the resort to sell activities, passes and lessons. Applicants should be able to work weekends/holidays, stand or sit for extended periods, and lift up to 25 lbs.

Qualifications

• High School Diploma.
• Ability to lift 25lbs.
• Must be able to communicate fluently in English.
• Ability to work weekends and holidays.

Responsibilities

• Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime
• Communicate with guests via phone and email
• Accurately and efficiently explain and process all resort products and services
• Complete daily end of Shift pos/register audits
• Be a part of a fun, professional, caring work environment
• Ability to work in a fast-paced environment while delivering exceptional experiences
• Other duties as assigned

Skills

English fluency

Customer service

Education

High School Diploma

Job description

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Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

The Ticket and Product Sales Agentispart of the Product Sales & Services (PSS) Department who delivers outstanding guest service whilefacilitatingthe sale of Activities, Tickets, Passes, Ski & Snowboard School lessons andchildcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts!

Job Specifications:

Starting Wage: $20/hr

Employment Type: Winter Seasonal 2026/2027

Minimum Age: At least 16 years of age

Housing Availability: Yes

Job Responsibilities:

Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime

Communicate with guests via phone and email

Accurately and efficiently explain and process all resort products and services

Complete daily end of Shift pos/register audits

Be a part of a fun, professional, caring work environment

Ability to work in afast-pacedenvironment while delivering exceptional experiences

Other duties as assigned

Job Requirements:

Ability to stand or sit for extended periods of time

Able to work outside in a winter environment

Comfortable working indoors for extendedperiod

High School Diploma

Ability to lift 25lbs

Must be able to communicate fluently in English

Ability to work weekends and holidays

Ability tomaintaina professional presence in the workplace and adhere to our appearance standards

A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:

• Mountain Activities
• Retail Rental operations
• Food and Beverage Support
• Ticket sales or scanning
• Lift Operations
• Base Area Operations

The expected pay range is$20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 517293
Reference Date:09/09/2026
Job Code Function:Product Sales & Services