Ticket & Product Sales Agent

Vail Resorts; Beaver Creek (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free ski passes

Employee discounts

401(k) retirement plan

Employee assistance program

Training & development

Referral program

Job summary

Vail Resorts is hiring winter seasonal roles in Colorado, including Ticket and Product Sales. The starting wage is $20.00/hour with full-time and part-time hours available, and housing options where offered.

You’ll assist guests, process sales, answer inquiries, and contribute to an exceptional guest experience in a fast-paced mountain environment. Join a team with extensive benefits, training and growth opportunities, plus free employee passes and discounts.

Qualifications

• Strong customer service and communication skills required.
• Ability to handle multiple guest inquiries via phone and email.
• Fluency in English is required.

Responsibilities

• Work in call centers, ticket/pass offices and other resort locations to assist guests.
• Explain and process resort products and services clearly and efficiently.
• Complete daily end-of-shift audits of POS/register systems.
• Contribute to a fun, professional, and guest-focused work environment.
• Adapt to a fast-paced mountain environment while delivering exceptional experiences.

Skills

Customer service

Communication

English fluency

Education

High School Diploma

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

Select how often (in days) to receive an alert: Create Alert

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

The Ticket and Product Sales Agentispart of the Product Sales & Services (PSS) Department who delivers outstanding guest service whilefacilitatingthe sale of Activities, Tickets, Passes, Ski & Snowboard School lessons andchildcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts!

Job Specifications:

Starting Wage: $20.00/hr

Employment Type: Winter Seasonal 2026/2027

Shift Type: Full Time and Part Time hours available

Minimum Age: At least 16 years of age

Housing Availability: Yes

Job Responsibilities:

Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime

Communicate with guests via phone and email

Accurately and efficiently explain and process all resort products and services

Complete daily end of Shift pos/register audits

Be a part of a fun, professional, caring work environment

Ability to work in a fast-pacedenvironment while delivering exceptional experiences

Other duties as assigned

Job Requirements:

Ability to stand or sit for extended periods of time

Able to work outside in a winter environment

Comfortable working indoors for extendedperiod

High School Diploma

Ability to lift 25lbs

Must be able to communicate fluently in English

Ability to work weekends and holidays

Ability tomaintaina professional presence in the workplace and adhere to our appearance standards

A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:

Mountain Activities

Retail Rental operations

Food and Beverage Support

Ticket sales or scanning

Lift Operations

Base Area Operations

The expected pay range is$20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 515317

Reference Date:07/14/2026

Job Code Function:Product Sales & Services