Ticket Office Operations Assistant

North Carolina State University; Raleigh (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a forward-thinking educational institution as a Ticket Office Operations Assistant. This role offers a unique opportunity to engage with sports fans and enhance their game day experience. You will learn to use the Paciolan Ticketing System while working flexible hours during home sporting events. If you thrive in fast-paced environments and enjoy customer interaction, this position is perfect for you. Contribute to the excitement of athletic events and gain valuable experience in a supportive atmosphere.

Qualifications

• Previous customer service experience is essential.
• Ability to effectively communicate with and assist customers.

Responsibilities

• Assist with ticket operations at sporting events.
• Handle customer inquiries and distribute event tickets.

Skills

Customer Service

Communication Skills

Cash Handling

Ability to Work in Fast-Paced Environment

Education

High School Diploma

Job description

Position Information

The NC State Athletics Ticket Office is a division of the Athletic Department at NC State University and is responsible for all ticket operations at sporting events hosted by NC State Athletics. Ticket operations include the following sports: football, men's and women's basketball, volleyball, baseball, softball, wrestling, and gymnastics. Ticket Office employees will be responsible for providing assistance to the ticket office and its customers on game days. They will be handling customer inquiries, the distribution of event tickets, and other tasks as needed.

Part-time Ticket Office employees will learn how to use the Paciolan Ticketing System for walk-up sales on the day of the game. Part-time employees will work home NC State sports events. Work schedules are flexible and can be coordinated with the part-time employee supervisor.

Posting Number	PG192803TM
Position Number	10SWH003
Position Type	Temporary
Essential Job Duties
Is Time Limited	No
If Yes, Appointment Length

Department Information

Job City & State	Raleigh, NC
Department	Athletics - Ticket Office

System Information

Classification Title	Temporary-Clerical
Working Title	Ticket Office Operations Assistant

Requirements and Preferences

Other duties as directed by supervisor.

High School Diploma

* Willing to work as many home Football and Men's basketball games as possible.
* Must be able to work 5-20 hours a week, including evenings and weekends as assigned by the student supervisor.
* Previous customer service experience.
* Ability to effectively communicate with and assist customers.
* Ability to thrive in a fast-paced and interactive setting.
* Skilled in handling cash transactions.

N/A

n/a

Work Schedule	Hours may vary. Nights and weekends as required.
Other Work/Responsibilities
Minimum Experience/Education
Department Required Skills
Preferred Years Experience, Skills, Training, Education
Required License or Certification
Valid NC Driver's License required?	No
Commercial Driver's License Required?	No

Recruitment Details

Anticipated Hiring Range	Hourly Rate TBD

Recruitment Dates

Job Open Date	07/06/2022

Applicant Information

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail]. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Quick Link	https://jobs.ncsu.edu/postings/166508
EEO