Thrive Resource Navigator — Flexible Family Support

Lutheran Services in Iowa; Davenport (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Flexible work schedule

401(k)

Generous paid time off

Health insurance

Dental insurance

Life insurance

Vision insurance

Career-building opportunities

Pet insurance

Job summary

Lutheran Services In Iowa is seeking a Full Time Thrive Resource Navigator to support families in the Davenport area, including Des Moines and Louisa Counties. The role focuses on assessment, advocacy, and resource navigation to improve stability in multiple health and social domains.

The navigator will collaborate with schools, health systems, and community partners, maintain documentation, and ensure timely follow-ups while upholding a strengths-based, culturally responsive approach.

Qualifications

• Preferred: Associates degree in Human Services, Social Work, Psychology, Criminal Justice, Education, Public Health, General Studies or related field.
• Required: High School Diploma and 2 years relevant experience in human services, family support services, case management, community-based services, or equivalent combination of education and experience as approved by HR.

Responsibilities

• The Thrive Resource Navigator works directly with families participating in Thrive Iowa by providing assessment, support, advocacy, resource navigation, service coordination, care team facilitation, documentation, and follow-up.
• The Navigator serves as the primary contact for assigned families and assists participants in identifying strengths, addressing barriers, accessing resources, completing applications, and improving stability across thirteen Social Determinants of Health domains.
• The Navigator works collaboratively with community providers, schools, health care systems, workforce organizations, child welfare professionals, public assistance systems, and other community partners to help families move from crisis toward long-term stability, family preservation, and self-sufficiency.
• The Navigator uses HopeHub with fidelity, completes closed-loop referrals, responds to referrals within required timeframes, completes reassessments every 30 days, and supports families through a strengths-based, family-centered, and culturally responsive approach.

Skills

2 years experience

Education

Associates degree

High School Diploma

Job description

Lutheran Services In Iowa is seeking a Full Time Thrive Resource Navigator to support families in the Davenport area, including Des Moines and Louisa Counties. The role focuses on assessment, advocacy, and resource navigation to improve stability in multiple health and social domains.

The navigator will collaborate with schools, health systems, and community partners, maintain documentation, and ensure timely follow-ups while upholding a strengths-based, culturally responsive approach.