Thrive Resource Navigator (Dickinson County)

Lutheran Services in Iowa; Spencer (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

A competitive salary

Comprehensive benefits

A flexible work schedule

A 401(k)

Generous paid time off

Health, dental, life, and vision保险

Career-building opportunities

Special Team LSI perks like pet保险

Job summary

Lutheran Services in Iowa is seeking a Full Time Thrive Resource Navigator in Spencer, Dickinson County, to support families participating in Thrive Iowa. You will assess needs, navigate resources, advocate for clients, coordinate services, and document progress with a strengths-based approach.

Working collaboratively with community partners, schools, and public assistance programs, you will help families move from crisis toward stability and self-sufficiency, while adhering to program policies

Qualifications

• Preferred: Associates degree in Human Services, Social Work, Psychology, Criminal Justice, Education, Public Health, General Studies, or related field.
• Required: High School Diploma and 2 years relevant experience in human services, family support services, case management, community-based services, or equivalent combination of education and experience as approved by HR.

Responsibilities

• Provide assessment, support, advocacy, and resource navigation for Thrive Iowa families.
• Coordinate care teams, document activities, and follow up with participants.
• Identify strengths, barriers, and resources to promote stability across health domains with community partners.

Skills

Assessment

Support

Advocacy

Resource navigation

Service coordination

Care team facilitation

Documentation

Follow-up

Education

Associate degree in Human Services

High School Diploma

Job description

Lutheran Services in Iowa is currently seeking a Full Time Thrive Resource Navigator in Spencer specifically Dickinson County.

What We Do

As one of Iowa's most trusted human services agencies, LSI has a legacy of serving children and families for more than 160 years. Our support department teams – Human Resources, Marketing, IT, Philanthropy and Church Relations, Finance, Payroll, Benefits, Facilities, Service Quality, and Site Management– use their expertise to ensure our direct care staff have the tools and resources they need to provide high-quality care to the Iowans we are privileged to serve. You can join us on our mission to provide hope and healing to Iowa families.

What You’ll Do

The Thrive Resource Navigator works directly with families participating in Thrive Iowa by providing assessment, support, advocacy, resource navigation, service coordination, care team facilitation, documentation, and follow-up. The Navigator serves as the primary point of contact for assigned families and assists participants in identifying strengths, addressing barriers, accessing resources, completing applications, and improving stability across thirteen Social Determinants of Health domains.

The Thrive Resource Navigator works collaboratively with community providers, schools, health care systems, workforce organizations, child welfare professionals, public assistance systems, and other community partners to help families move from crisis toward long‑term stability, family preservation, and self‑sufficiency.

The Navigator uses HopeHub with fidelity, completes closed‑loop referrals, responds to referrals within required timeframes, completes reassessments every 30 days, and supports families through a strengths‑based, family‑centered, and culturally responsive approach.

What You’ll Need

Preferred: Associates degree in Human Services, Social Work, Psychology, Criminal Justice, Education, Public Health, General Studies, or related field. Required: High School Diploma and 2 years relevant experience in human services, family support services, case management, community‑based services, or equivalent combination of education and experience as approved by HR. In addition, the Thrive Resource Navigator will demonstrate competency in the following areas:

How We’ll Support You

On top of joining the best team around, you can also receive:

• - A competitive salary
• - Comprehensive benefits
• - A flexible work schedule
• - A 401(k)
• - Generous paid time off
• - Health, dental, life, and vision insurance
• - Career‑building opportunities
• - Special Team LSI perks like pet insurance

Who We Are

LSI is an equal opportunity employer. At LSI we respect diverse life experiences, cultures and heritages, and strive to provide that all voices are heard and valued. You can learn more about our commitment at https://lsiowa.org/who-we-are/