Thrive Resource Navigator

Lutheran Services in Iowa; Davenport (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Flexible work schedule

401(k)

Generous paid time off

Health insurance

Dental insurance

Life insurance

Vision insurance

Career-building opportunities

Pet insurance

Job summary

Lutheran Services In Iowa is seeking a Full Time Thrive Resource Navigator to support families in the Davenport area, including Des Moines and Louisa Counties. The role focuses on assessment, advocacy, and resource navigation to improve stability in multiple health and social domains.

The navigator will collaborate with schools, health systems, and community partners, maintain documentation, and ensure timely follow-ups while upholding a strengths-based, culturally responsive approach.

Qualifications

• Preferred: Associates degree in Human Services, Social Work, Psychology, Criminal Justice, Education, Public Health, General Studies or related field.
• Required: High School Diploma and 2 years relevant experience in human services, family support services, case management, community-based services, or equivalent combination of education and experience as approved by HR.

Responsibilities

• The Thrive Resource Navigator works directly with families participating in Thrive Iowa by providing assessment, support, advocacy, resource navigation, service coordination, care team facilitation, documentation, and follow-up.
• The Navigator serves as the primary contact for assigned families and assists participants in identifying strengths, addressing barriers, accessing resources, completing applications, and improving stability across thirteen Social Determinants of Health domains.
• The Navigator works collaboratively with community providers, schools, health care systems, workforce organizations, child welfare professionals, public assistance systems, and other community partners to help families move from crisis toward long-term stability, family preservation, and self-sufficiency.
• The Navigator uses HopeHub with fidelity, completes closed-loop referrals, responds to referrals within required timeframes, completes reassessments every 30 days, and supports families through a strengths-based, family-centered, and culturally responsive approach.

Skills

2 years experience

Education

Associates degree

High School Diploma

Job description

Lutheran Services In Iowa is currently seeking a Full Time Thrive Resource Navigator in the Davenport Area specifically Des Moines and Louisa Counties.

What We Do

As one of Iowa's most trusted human services agencies, LSI has a legacy of serving children and families for more than 160 years. Our support department teams - Human Resources, Marketing, IT, Philanthropy and Church Relations, Finance, Payroll, Benefits, Facilities, Service Quality, and Site Management- use their expertise to ensure our direct care staff have the tools and resources they need to provide high-quality care to the Iowans we are privileged to serve. You can join us on our mission to provide hope and healing to Iowa families.

What You'll Do

The Thrive Resource Navigator works directly with families participating in Thrive Iowa by providing assessment, support, advocacy, resource navigation, service coordination, care team facilitation, documentation, and follow-up. The Navigator serves as the primary point of contact for assigned families and assists participants in identifying strengths, addressing barriers, accessing resources, completing applications, and improving stability across thirteen Social Determinants of Health domains.

The Thrive Resource Navigator works collaboratively with community providers, schools, health care systems, workforce organizations, child welfare professionals, public assistance systems, and other community partners to help families move from crisis toward long-term stability, family preservation, and self-sufficiency.

The Navigator uses HopeHub with fidelity, completes closed-loop referrals, responds to referrals within required timeframes, completes reassessments every 30 days, and supports families through a strengths-based, family-centered, and culturally responsive approach.

What You'll Need

Preferred: Associates degree in Human Services, Social Work, Psychology, Criminal Justice, Education, Public Health, General Studies or related field. Required: High School Diploma and 2 years relevant experience in human services, family support services, case management, community-based services, or equivalent combination of education and experience as approved by HR. In addition, the Thrive Resource Navigator will demonstrate competency in the following areas:

How We'll Support You

• A competitive salary
• Comprehensive benefits
• A flexible work schedule
• 401(k)
• Generous paid time off
• Health, dental, life, and vision insurance
• Career-building opportunities
• Special Team LSI perks like pet insurance

Who We Are

LSI is an equal opportunity employer. At LSI we respect diverse life experiences, cultures and heritages, and strive to provide that all voices are heard and valued. You can learn more about our commitment at https://lsiowa.org/who-we-are/

This position requires a valid driver's license, auto insurance, a good driving record and the ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.