Thrive Resource Navigator: Empower Families & Resources

Lutheran Services in Iowa; Spencer (IA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Flexible work schedule

401(k)

Generous paid time off

Health, dental, life, and vision 보험

Job summary

Lutheran Services in Iowa is seeking a Full Time Thrive Resource Navigator in the Spencer area serving Clay County. This role provides assessment, support, resource navigation, and service coordination to families engaged in Thrive Iowa, helping them identify strengths and access needed services.

You will collaborate with schools, health care systems, and community partners, maintain documentation, and follow-up with families using a strengths-based, culturally responsive approach.

Qualifications

• Preferred: Associate degree in Human Services, Social Work, Psychology, or related field.
• Required: High School Diploma with 2 years relevant experience in human services or related fields.

Responsibilities

• Provide assessment, support, advocacy, resource navigation, service coordination, care team facilitation, documentation, and follow-up.
• Serve as the primary contact for assigned families and assist with identifying strengths, barriers, resources, applications, and stability.
• Collaborate with community providers, schools, health care systems, workforce organizations, and other partners to support families toward long‑term stability.
• Use HopeHub with fidelity, complete closed-loop referrals, timely responses, and 30-day reassessments.

Skills

Assessment

Resource navigation

Documentation

Care coordination

Advocacy

Education

Associate degree in Human Services or related field

High School Diploma with 2 years relevant experience

Job description

Lutheran Services in Iowa is seeking a Full Time Thrive Resource Navigator in the Spencer area serving Clay County. This role provides assessment, support, resource navigation, and service coordination to families engaged in Thrive Iowa, helping them identify strengths and access needed services.

You will collaborate with schools, health care systems, and community partners, maintain documentation, and follow-up with families using a strengths-based, culturally responsive approach.