Program Manager

Lutheran Social Service of MN; Minnesota; On-site; USD 40,000 - 55,000; Full time

Job summary

Lutheran Social Service of MN seeks a Community Navigator to provide direct service navigation for families. This role emphasizes a multi-generational, strengths-based approach tailored to community needs. The ideal candidate will have strong communication and organizational skills, along with at least an Associate’s Degree or two years of community service experience. You will engage with families, facilitate necessary meetings, and ensure compliance with relevant contracts. A valid driver's license and the ability to work independently are essential. Join us in making a meaningful impact!

Qualifications

• Experience working alongside people in a positive and inspiring manner.
• Ability to engage with diverse groups and conduct community presentations.
• Must pass Criminal Background Check.

Responsibilities

• Responsible for direct service navigation related to protective factors for caregivers.
• Facilitate subcontractor meetings to ensure grant compliance.
• Provide customized support for families utilizing a multi-generational approach.

Skills

Management skills

Communication skills

Organizational skills

Interpersonal skills

Leadership capacity

Education

Associate’s Degree or 2+ years of community-related work experience

Tools

Computers and software applications

Job description

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive, and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

Location

• University, 709 University Ave W, Saint Paul, MN 55104, USA
• Grace Lutheran Preschool, 1730 Old Hudson Rd, Saint Paul, MN 55106, USA

Job Summary

A Community & Family Resource Center is a hub of support for families that utilize a multi-generational, strengths-based, and family-centered approach, is reflective of and responsive to community needs and interests, provides customized support for participants, and builds communities of peer support for families.

The Community Navigator is responsible for direct service navigation related to the 5 protective factors for caregivers of youth 0‑21. Our ideal candidate is a highly motivated and energetic individual with experience working alongside people in a positive and inspiring manner, who is forward‑thinking and passionate about the delivery of services to regional families.

Qualifications and Requirements

• The Community Navigator is not required to have obtained any special license or certification for this position.
• Associate’s Degree or 2+ years of community‑related work experience with parent engagement experience required.
• Above average management skills; prior experience with managing contracts is preferred.
• Strong written, verbal, and interpersonal communication skills for engaging with diverse groups, ability to conduct community presentations, and build new partner relations.
• Strong organizational and detail‑oriented skills with the ability to prioritize, and execute in a high‑volume environment.
• Professionalism, maturity, and demonstrated capacity for leadership are essential.
• Prior understanding of the issues and struggles of families and the ability to work with a variety of populations and personalities with respect, compassion, and dignity.
• Ability to conduct, help facilitate, and monitor sub‑contractor meetings to ensure grant compliance.
• Skill in the use of computers and software applications related to the essential functions of the job.
• Must have a valid driver’s license with reliable transportation.
• Must pass Criminal Background Check.
• Dependable transportation; Employees are reimbursed for mileage consistent with federal IRS rates, and must maintain adequate car insurance.
• Demonstrated ability to be a self‑starter, prioritize multiple assignments, and work independently.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.