Thrill Ride Guest Experience Host

Merlin; Orlando (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Excellent health care options

Paid time off (PTO)

Merlin Magic Pass

Recognition programs

401(k) program

Tuition reimbursement

Learning and advancement opportunities

Job summary

Merlin Entertainments is seeking a Rides Host in Orlando to deliver exceptional guest service and share insights about park offerings. You will assist guests on and off rides, ensure safety, and support smooth operations in a high-energy environment.

The role emphasizes strong communication, enthusiasm for teamwork, and the ability to engage large crowds while maintaining safety standards. Competitive pay and comprehensive benefits are offered.

Qualifications

• Must be at least 18 years old.
• 6 months–1 year experience in attractions, entertainment, or customer service preferred.
• Excellent communication, listening, and motivational skills.
• Ability to work in loud environments and with large crowds.

Responsibilities

• Provide enthusiastic guest service and share knowledge about attractions and products.
• Assist guests on and off rides while prioritizing Health & Safety.
• Perform daily ride checks and report safety concerns.
• Maintain cleanliness and readiness of public areas throughout the day.
• Follow opening/closing procedures and ride operation protocols.
• Communicate effectively with ride operators and guests.

Skills

Customer service

Communication

Guest interaction

Teamwork

Problem solving

Job description

Merlin Entertainments is seeking a Rides Host in Orlando to deliver exceptional guest service and share insights about park offerings. You will assist guests on and off rides, ensure safety, and support smooth operations in a high-energy environment.

The role emphasizes strong communication, enthusiasm for teamwork, and the ability to engage large crowds while maintaining safety standards. Competitive pay and comprehensive benefits are offered.