Thrill Ride Attendant

The-Strat-Hotel,-Casino-; Las Vegas (NV); On-site; USD 17,000 - 28,000; Full time

Job summary

Stratosphere Gaming, LLC in Las Vegas is seeking a Ride Attendant to create a safe, enjoyable guest experience by greeting riders and managing loading/unloading with strict safety protocols.

You will monitor queues, communicate clearly, follow procedures, and work as part of a team to ensure smooth operation and guest satisfaction in a fast-paced environment. This role is safety-sensitive and requires compliance with venue rules.

Qualifications

• Proven experience providing high level of guest service preferred.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.

Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture.
• Greet guests, assist with ride boarding and exiting, and monitor elevator capacities.
• Explain safety and loading procedures to guests and ensure understanding.
• Respond to guest inquiries and resolve complaints in a friendly and efficient manner.
• Report equipment issues or safety concerns to leads, supervisors, or tower dispatchers.
• Maintain cleanliness of pre-loading areas and follow all safety procedures.

Skills

Guest service

Communication

Teamwork

Safety-conscious

English proficiency

Education

High school diploma or equivalent

Job description

At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.Job Description Summary:Summary:As a Ride Attendant, you play an important role in creating a safe and enjoyable experience for guests. You are responsible for greeting guests, managing ride loading and unloading procedures, and upholding safety protocols. Your positive attitude and attention to guests needs help ensure a smooth operation and memorable visit for all.Job Description:Essential Functions and Responsibilities:Provide timely and courteous guest service consistent with the company’s guest service cultureGreet and guide guests, assist with ride boarding and exiting, and maintain proper elevator capacitiesMonitor guest queues and maintain cleanliness of pre-loading areasExplain safety and loading procedures, ensuring guest understanding and complianceRespond to guest inquiries and resolve complaints in a friendly and efficient mannerIdentify and accommodate guests with special needsReport equipment issues or safety concerns to leads, supervisors, or tower dispatchersConsistently follow all operational, safety, and emergency proceduresEnsure hourly guest capacity is maintained, and ride traffic is tracked as requiredCreate a fun and welcoming environment that enhances the guest experienceEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the positionProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standardsPerform other duties as assignedQualificationsProven experience providing high level of guest service preferredAbility to follow instructions and complete tasks accurately in a fast-paced environmentStrong communication skills and willingness to work as part of a teamCommitted to fostering a respectful, inclusive, and safety-conscious work environmentRequirementsThis position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuanaAt least 18 years of ageHigh school diploma or equivalent preferredAbility to effectively communicate in English, both written and verbalObtain and maintain all work cards as required by the companyVerify right to work in the United StatesWork CardsNon-Gaming CardPhysical RequirementsOccasionally push/pull up to 25lbs.Occasionally lift and/or carry up to 25lbs. at floor, knee, waist, and chest levelsRegularly Squat, kneel, reach, bend, twistOccasionally sit and work at a desk or computerFrequently standing and walkingAbility to communicate using in-person speech, radios, and telephoneAbility to hear, understand, and distinguish speech and/or other sound in personAbility to distinguish between shades of colorAbility to use tools or equipment requiring a high degree of dexterityWork Environment Potential ConditionsIndoorOutdoorSmokyNoisyExtreme HeightsExtreme hot & cold temperaturesSlippery surfacesExposure to dust, fumes and/or gasesDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one?If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.