Specialty Room Host (Union)

The-Strat-Hotel,-Casino-; Las Vegas (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Stratosphere Gaming, LLC seeks a Specialty Room Host to support daily dining operations, greet and seat guests, manage reservations, and maintain a welcoming, upscale environment. You will follow service standards to contribute to guest satisfaction and keep the host stand organized and ready for service.

The role requires 18+ with high school diploma or equivalent, English communication skills, and eligibility to work in the United States. Familiarity with OpenTable is a plus.

Qualifications

• 6 months of experience in a full-service dining venue preferred.
• Greet and seat guests with courtesy and manage reservations.
• Strong English communication and professional demeanor required.
• Obtain and maintain work cards and Food Handlers Card.
• Must be 18+ and authorized to work in the United States.

Responsibilities

• Greet and seat guests promptly and communicate server assignments.
• Manage reservations and update availability in OpenTable.
• Maintain cleanliness and supplies at the host stand.
• Answer calls and provide accurate information to guests.

Skills

Customer service

Communication

Teamwork

English

OpenTable

Education

High school diploma or equivalent

Tools

OpenTable

Job description

At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.Job Description Summary:Summary:As the Specialty Room Host, you support the daily operations of the dining venue by courteously greeting and seating guests, managing reservations, and maintaining a clean, welcoming environment. You play a key role in ensuring a smooth guest experience in an upscale dining atmosphere by following pre-determined service standards and contributing to overall guest satisfaction.Job Description:Essential Functions and ResponsibilitiesProvide timely and courteous guest service consistent with the company's guest service cultureGreet and seat guests promptly, while communicating server assignments and handling special requests or VIP arrivalsManage reservations through OpenTable, updating availability and ensuring accuracy in bookingsMonitor guest needs throughout service and respond in a professional and friendly mannerMaintain cleanliness and organization of the host stand and surrounding areas, ensuring appropriate supply levels for the stationAnswer telephone calls promptly and courteously, providing accurate informationEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the positionProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standardsPerform other duties as assignedQualifications6 months of experience in a full-service dining venue preferredAbility to follow instructions and complete tasks accurately in a fast-paced environmentStrong communication skills and willingness to work as part of a teamCommitted to fostering a respectful, inclusive, and safety-conscious work environmentRequirementsAt least 18 years of ageHigh school diploma or equivalent preferredAbility to effectively communicate in English, both written and verbalObtain and maintain all work cards as required by the companyVerify right to work in the United StatesWork CardsFood Handlers CardPhysical RequirementsFrequently push/pull, lift and/or carry up to 50lbs. at floor, knee, waist, and chest levelsRegularly squat, kneel, reach, bend, twistOccasionally sit and work at a desk or computerFrequently standing and walkingAbility to communicate using in-person speech, radios, and telephoneAbility to hear, understand, and distinguish speech and/or other sound in personAbility to distinguish between shades of colorAbility to use tools or equipment requiring a high degree of dexterityWork Environment Potential ConditionsIndoorNoisyBright flashing lightsExtreme HeightsExtreme hot cold temperaturesSlippery surfacesExposure to dust, fumes and/or gasesDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one?If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.