Thrift Store Sales Associate

The Salvation Army USA Western Territory; Billings (MT); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Health, vision, dental, and life insurance

Sick leave benefits

Vacation benefits

Pension Plan

Voluntary Tax‑Deferred Annuity Plan (403(b) plan)

Job summary

The Salvation Army USA Western Territory is hiring a Thrift Store Sales Associate in Billings, Montana. This full-time position involves providing excellent customer service and operating the cash register. Responsibilities include stocking merchandise and maintaining the sales floor's presentation.

The ideal candidate should possess strong customer service skills and have a high school diploma or equivalent. A reliable work ethic and teamwork skills are also essential. This position offers a competitive pay rate of $16 per hour, with various benefits available.

Qualifications

• Ability to operate point-of-sale equipment and handle cash accurately.
• Strong customer service, communication, and teamwork skills.

Responsibilities

• Greet customers and assist them throughout their shopping experience.
• Operate the cash register, credit-card terminal, and related point-of-sale equipment.
• Stock, rotate, and straighten merchandise on shelves, racks, and sales displays.
• Maintain a clean, organized, and attractive sales floor.

Skills

Customer service skills

Communication

Teamwork

Point-of-sale operation

Education

High school diploma or equivalency

Retail or customer service experience

Job description

Job Title

Thrift Store Sales Associate

FLSA Status

Full Time - non-exempt

Reports to

Sales Supervisor

Schedule

40 hours per week Monday - Saturday; overtime as needed.

Supervises

None

Rate of Pay

$16 per hour

Closing Date

6/6/2026

Benefits

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit – 1 day per month, 12 sick days per year (accrual begins at hire)
• Vacation benefit – 10 vacation days per year, accrued at .0385 hours per hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off – accrued immediately and again annually, may not be used until the completion of the initial three-month introductory period
• Pension Plan – after one year of continuous service
• Voluntary Tax‑Deferred Annuity Plan (403(b) plan)

Position Summary

This position is essential to ensure that the sales floor is stocked, organized, and presentable to customers. Providing excellent customer service and accurate cashiering are key parts of this role. This position also helps ensure that inventory is properly stocked and rotated throughout the store. Maintaining a clean, welcoming, and customer‑focused environment is vital to doing this job well.

Duties and Responsibilities

• Customer service and cashiering
  • Greet customers and assist them throughout their shopping experience.
  • Operate the cash register, credit‑card terminal, and related point‑of‑sale equipment accurately and courteously.
• Merchandising and stocking
  • Stock, rotate, and straighten merchandise on shelves, racks, and sales displays.
  • Assist with maintaining a clean, organized, and attractive sales floor.

Education / Experience

• High school diploma or equivalency preferred
• Retail or customer service experience preferred

Skills

• Ability to operate point‑of‑sale equipment and handle cash accurately
• Strong customer service, communication, and teamwork skills

Qualities

• Strong work ethic
• Dependable and courteous
• Reliable, punctual, and safety‑focused
• Professional and courteous demeanor with donors
• Supportive of The Salvation Army's mission
• Able to reflect and model the high standards of our organization

Requirements

• Driving – This position does not require driving
• Background Check – Continued employment will be contingent upon a biennial background check processed in accordance with The Salvation Army's policies
• Physical
  • Ability to maneuver, remain in a stationary position, grasp, push, pull, and reach overhead, lift 25–50 pounds, access and produce information from the POS, operate telephone, and understand written information
  • Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.