Thrift Store Retail Associate (Part-Time)

The Salvation Army; Plainwell (MI); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Plainwell thrift store in Plainwell, MI is seeking a part-time Retail Associate to deliver friendly customer service, process donations, and handle sales at the register. You will help keep the store organized, prepare donated items for sale, and support a welcoming shopping and giving experience for customers and donors.

The role requires flexibility, including evenings, weekends, and holidays, with about 25 hours per week.

Qualifications

• Ability to provide friendly customer service.
• Ability to process donated merchandise.
• Reliable attendance and punctuality.
• Basic communication and teamwork skills.
• Basic math and computer skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Ability to stand and walk for long shifts.
• Ability to bend, reach, and lift or move merchandise throughout the day.
• High school diploma or currently pursuing it.

Responsibilities

• Maintain a friendly, professional demeanor with customers, donors, co-workers, leadership, and field personnel.
• Provide excellent customer service on the sales floor, at the donation area, and during all assigned store activities.
• Operate the Point-of-Sale system accurately, complete sales transactions, manage assigned cash drawer, and follow Salvation Army cash handling policies.
• Implement store opening and closing procedures as assigned.
• Assist donors with donations, provide receipts, collect required donor information, track donations according to center policy, and courteously communicate when items cannot be accepted.
• Sort, process, hang, tag, price, and prepare donated merchandise according to store production goals and assigned timelines.
• Identify and set aside items for eCommerce sales as assigned.
• Stock, straighten, clean, organize, and maintain the sales floor, work areas, donation area, and storage areas to support a safe and positive customer and donor experience.
• Assist with receiving, loading, unloading, sorting, and moving donations or merchandise, including Salvation Army trucks, as assigned.
• Complete bank runs and other assigned duties in accordance with Salvation Army policy.
• Follow all Salvation Army policies regarding merchandise handling, pricing, sales, donor service, safety, dress code, and workplace conduct.
• Must be available for a flexible schedule, including early shifts, late shifts, Saturdays, some holidays, and temporary assignments to other stores if the need arises.
• Other duties as assigned.

Skills

Friendly customer service

Cash handling

POS system experience

Reliable attendance

Flexible schedule

Education

High school diploma or pursuing

Tools

POS system usage

Job description

The Salvation Army Plainwell thrift store in Plainwell, MI is seeking a part-time Retail Associate to deliver friendly customer service, process donations, and handle sales at the register. You will help keep the store organized, prepare donated items for sale, and support a welcoming shopping and giving experience for customers and donors.

The role requires flexibility, including evenings, weekends, and holidays, with about 25 hours per week.