Mission-Driven Thrift Store Associate - Part-Time

Kroc Center; Michigan; On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

On-the-job training

Job summary

The Salvation Army Thrift Store in Plainwell, MI is seeking a friendly Retail Associate for a part-time role (25 hours/week) including evenings, weekends, and holidays. You will greet customers and donors, process donations, operate the POS, and maintain a welcoming shopping environment.

Training is provided with ongoing coaching. Benefits include employee discounts, an employee assistance program, and opportunities to develop retail and customer service skills within a mission-driven setting.

Qualifications

• Ability to provide friendly customer service.
• Ability to process donated merchandise.
• Reliable attendance and punctuality.
• Basic communication and teamwork skills.
• Basic math and computer skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Ability to stand and walk for most of the shift.
• High school diploma or currently pursuing.

Responsibilities

• Maintain a friendly, professional demeanor with customers, donors, co-workers, leadership, and field personnel.
• Provide excellent customer service on the sales floor, at the donation area, and during all assigned store activities.
• Operate the Point-of-Sale system accurately, complete sales transactions, manage assigned cash drawer, and follow Salvation Army cash handling policies.
• Implement store opening and closing procedures as assigned.
• Assist donors with donations, provide receipts, collect required donor information, track donations according to center policy, and courteously communicate when items cannot be accepted.
• Sort, process, hang, tag, price, and prepare donated merchandise according to store production goals and assigned timelines.
• Identify and set aside items for eCommerce sales as assigned.
• Stock, straighten, clean, organize, and maintain the sales floor, work areas, donation area, and storage areas to support a safe and positive customer and donor experience.
• Move priced merchandise to the sales floor, display areas, stock areas, or designated shipping locations as assigned.
• Assist with receiving, loading, unloading, sorting, and moving donations or merchandise, including Salvation Army trucks, as assigned.
• Complete bank runs and other assigned duties in accordance with Salvation Army policy.
• Follow all Salvation Army policies regarding merchandise handling, pricing, sales, donor service, safety, dress code, and workplace conduct.
• Must be available for a flexible schedule, including early shifts, late shifts, Saturdays, some holidays, and temporary assignments to other stores if the need arises.
• Other duties as assigned.

Skills

Friendly customer service

Donated merchandise processing

Attendance punctuality

Communication skills

Teamwork

Basic math & computer skills

Education

High school diploma or currently pursuing

Tools

Point-of-Sale system

Job description

The Salvation Army Thrift Store in Plainwell, MI is seeking a friendly Retail Associate for a part-time role (25 hours/week) including evenings, weekends, and holidays. You will greet customers and donors, process donations, operate the POS, and maintain a welcoming shopping environment.

Training is provided with ongoing coaching. Benefits include employee discounts, an employee assistance program, and opportunities to develop retail and customer service skills within a mission-driven setting.