Thrift Store Processing & Donation Associate

Child & Family Resources, Inc.; Tucson (AZ); On-site; USD 27,000 - 36,000; Full time

Job summary

Child & Family Resources, Inc. is seeking a Production Associate to support the CFR Thrift Store’s daily operations. You will receive, sort, process, and price donated merchandise, while delivering courteous service to donors and customers in a safe, organized store environment.

You will help meet production and sales goals, maintain accurate donor records, assist with cashier duties, and follow safety and loss-prevention procedures in a fast-paced team setting.

Qualifications

• High school diploma or equivalent preferred.
• Six months of retail, thrift-store, warehouse, production, or customer-service experience preferred.
• Strong customer service, communication, organizational, and interpersonal skills.
• Ability to understand and follow verbal and written instructions.
• Ability to work independently and collaboratively in a fast-paced environment with changing priorities.
• Ability to meet established productivity and quality expectations.
• Ability to work assigned schedules, including evenings, weekends, and special events.
• Valid Arizona driver's license and CFR driving requirements if driving is part of duties.

Responsibilities

• Greet and assist donors and customers in a courteous and professional manner.
• Receive donations and assist with safely loading/unloading items.
• Evaluate and sort donated items based on condition and resale standards.
• Process merchandise: sort, clean, hang, tag, price, label, and prepare for floor.
• Meet daily production, sorting, hanging, and pricing expectations.
• Maintain donor counts and provide donation/tax receipts.
• Stock, replenish, rotate, and organize merchandise and displays.
• Identify damaged or unsellable merchandise.
• Maintain clean donation, processing, storage, and sales-floor areas.
• Support cashier and POS functions and cash handling procedures.
• Help ensure efficient flow from intake to sales floor placement.
• Follow safety procedures when lifting and handling merchandise.
• Support loss-prevention and report hazards or theft.
• Collaborate with store leadership, coworkers, and volunteers to meet goals.
• Maintain regular attendance and participate in required meetings/training.
• Follow CFR policies, safety requirements, and codes of conduct.
• Perform other duties to support Thrift Store operations.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Child & Family Resources, Inc. is seeking a Production Associate to support the CFR Thrift Store’s daily operations. You will receive, sort, process, and price donated merchandise, while delivering courteous service to donors and customers in a safe, organized store environment.

You will help meet production and sales goals, maintain accurate donor records, assist with cashier duties, and follow safety and loss-prevention procedures in a fast-paced team setting.