Thrift Store Production Associate: Donations Merchandising

Catholic Charities of Northeast Kansas; Overland Park (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

Catholic Charities of Northeast Kansas is seeking a Production Assistant to support mission and operations in our thrift environment. You will help with donation processing, testing, pricing, tagging, and moving merchandise to the sales floor under the Production Manager's direction.

The role emphasizes teamwork, accuracy, and customer service as you contribute to daily quotes, ensure quality merchandise, and assist volunteers while maintaining safe, organized workspaces.

Qualifications

• Demonstrated ability to effectively communicate with and motivate associates and volunteers.
• Strong customer service experience, effectively handling donor and/or customer complaints.
• Solid knowledge of retail or thrift store operations.
• Proficient computer knowledge.
• Ability to multi-task in a fast-paced work environment.
• Must be a team player.

Responsibilities

• Follows existing guidelines to ensure proper testing, cleaning, pricing and tagging of merchandise. Ensures quality merchandise and assesses items to ensure no product recalls exist, before placing merchandise on the sales floor.
• Under the guidance of the Production Manager, Production assistant will be responsible for working in an assigned daily position for up to 8 hours.
• Primary function is Sorting, hanging and tagging of clothing and other items at a rate of 80+ pieces per hour.
• Assist other volunteers with answering questions regarding to the production process. Connect Volunteers with Supervisor when additional assistance is needed.
• Maintains safe and organized works spaces in all processing areas of the store.
• Serves as a backup on the sales floor and donation bay, when needed.
• Position hours will vary with evenings and weekends possible
• Must be a team player.

Job description

Catholic Charities of Northeast Kansas is seeking a Production Assistant to support mission and operations in our thrift environment. You will help with donation processing, testing, pricing, tagging, and moving merchandise to the sales floor under the Production Manager's direction.

The role emphasizes teamwork, accuracy, and customer service as you contribute to daily quotes, ensure quality merchandise, and assist volunteers while maintaining safe, organized workspaces.