Thrift Store Manager

Teen Challenge USA; Iowa (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

A nonprofit organization in Colfax, Iowa is seeking a Thrift Store Manager to oversee operations and enhance customer experience. The role involves managing staff, driving sales performance, and ensuring excellence in operations while reflecting the organization's values. Ideal candidates will have management experience, strong problem-solving abilities, and a passion for community impact. Join us to help create a positive environment for donors, shoppers, and volunteers while supporting life-change initiatives.

Qualifications

• Management experience required, preferably in retail or thrift management.
• Proven ability to lead and develop a team.
• Strong organizational and problem-solving skills.
• Ability to balance ministry values with operational excellence.
• Self-motivated, adaptable, and team-oriented.
• Passion for life-change and community impact.

Responsibilities

• Oversee daily retail operations and store performance.
• Recruit, lead, train, and schedule staff, interns, and volunteers.
• Manage donation flow, pricing strategy, and inventory systems.
• Maintain visual merchandising standards and store cleanliness.
• Monitor financial performance, meet sales goals, and expense control.
• Build strong relationships with donors and community partners.
• Ensure excellent customer service and positive public representation of Sheepgate.
• Support and model Sheepgate’s mission and culture.

Skills

Management experience

Team leadership

Organizational skills

Problem-solving skills

Customer service

Self-motivated

Job description

Overview

Colfax, United States | Posted on 02/19/2026

The Thrift Store Manager provides leadership and oversight to Sheepgate’s thriftstore operations, ensuring excellence in customer experience, financial stewardship, and mission impact. This role blends retail management, team leadership, and ministry influence, creating an environment where donors, shoppers, volunteers, and students encounter professionalism, purpose, and hope.

The Thrift Store Manager is responsible for all day-to-day operations including sales performance, merchandising, donation intake, staff and volunteer supervision, inventory control, and operational systems. This individual ensures the store runs efficiently, remains clean and organized, and reflects Sheepgate’s values in every interaction.

As one of Sheepgate’s micro-enterprises, the thrift store directly supports life-change for men and women overcoming addiction. The Manager leads with strong business acumen and a ministry heart, developing systems that maximize revenue while fostering a healthy, accountable, and encouraging team culture.

Key Responsibilities

• Oversee daily retail operations and store performance
• Recruit, lead, train, and schedule staff, interns, and volunteers
• Manage donation flow, pricing strategy, and inventory systems
• Maintain visual merchandising standards and store cleanliness
• Monitor financial performance, meet sales goals, and expense control
• Build strong relationships with donors and community partners
• Ensure excellent customer service and positive public representation of Sheepgate
• Support and model Sheepgate’s mission and culture

Requirements

Qualifications

• Management experience required (retail or thrift management an asset)
• Proven ability to lead and develop a team
• Strong organizational and problem-solving skills
• Ability to balance ministry values with operational excellence
• Self-motivated, adaptable, and team-oriented
• Passion for life-change and community impact

Salary and benefits discussed during interview process.