Thrift Store Assistant Manager

Freedom House; Greensboro (NC); Presencial; USD 34 000 - 42 000; Tempo integral

Resumo da oferta

Freedom House Thrift in Greensboro, NC is seeking an Assistant Store Manager to support daily operations, staff coordination, and customer service excellence. You will act as manager in the Store Manager’s absence and promote a Christ-centered work environment.

Responsibilities include opening/closing, inventory/price tagging, training volunteers, supervising staff, handling cash procedures, and ensuring a clean, welcoming store that upholds the mission and values of Freedom House.

Qualificações

• Retail or customer service experience; thrift store or nonprofit setting preferred.
• Ability to take initiative and work independently.
• Strong organizational skills and attention to detail.
• Team-oriented with servant-hearted leadership.

Responsabilidades

• Assist in opening and closing procedures.
• Maintain a clean, organized, and safe store environment.
• Manage donations intake, sorting, and pricing.
• Direct and support staff and volunteers daily.
• Train new team members and manage the staff schedule.
• Provide excellent customer service and uphold store values.
• Assist donors with drop-offs and issue receipts.
• Resolve customer concerns professionally and kindly.
• Restock and rotate inventory for an appealing sales floor.
• Support cash handling and basic financial reporting.

Conhecimentos

Retail customer service

Leadership

Organizational skills

Teamwork

Attention to detail

POS system basics

Ferramentas

POS system

Descrição da oferta de emprego

Freedom House Thrift is a nonprofit organization dedicated to supporting mothers and their children through a Christ-centered, long-term recovery program. By creating a nurturing environment for healing and growth, we empower families to rebuild their lives. The proceeds from our thrift store directly fund this mission, offering hope and restoration to those in need.

Position Summary

The Assistant Store Manager plays a vital role in supporting the Store Manager with daily operations, ensuring the store runs smoothly and efficiently. This person will lead by example, helping to foster a Christ-centered work environment while assisting with staff support, volunteer coordination, inventory flow, merchandising, and customer service. The Assistant Manager will serve as acting manager in the Store Manager’s absence.

Key Responsibilities

Operational Support

• Assist in daily store operations, including opening and closing procedures
• Help maintain a clean, organized, and safe environment throughout the store
• Ensure consistent intake, sorting, and pricing of donations
• Provide day-to-day direction and support to staff and volunteers
• Help train new team members and maintain store schedule
• Promote a positive, Christ-centered team culture
• Deliver excellent customer service and uphold store values in all interactions
• Assist donors with drop-offs and provide donation receipts when needed
• Address and resolve customer concerns in a professional and kind manner
• Help restock, organize, and rotate inventory to maintain an appealing sales floor
• Ensure items are attractively displayed and properly priced
• Support seasonal and promotional setups
• Assist with daily cash handling and financial reporting procedures
• Monitor sales trends and share input with Store Manager to improve store performance

Qualifications

• Passion for ministry and service to others
• Retail or customer service experience (thrift store or nonprofit setting preferred)
• Ability to take initiative and work independently
• Strong organizational skills and attention to detail
• Team-oriented with a servant-hearted leadership style
• Basic computer and point-of-sale (POS) system skills
• Ability to lift and move items as needed (up to 50 lbs.)