Dawsonville Thrift Store Manager

No Longer Bound; Dawsonville (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

No Longer Bound is seeking a Store Manager in Dawsonville, GA to supervise retail, donations, and processing operations while developing a capable, mission-aligned team. You will ensure accurate cash handling, compliance, and guest services in a high-volume thrift setting.

You will lead with integrity, maintain costs within budget, and uphold No Longer Bound’s values across all store activities, including safety, training, and stakeholder communication.

Qualifications

• Must be a people person with a pleasant and willing attitude.
• Experience in retail and/or warehouse operations preferred.
• Excellent communication skills (oral and written) with command of English.
• Ability to read, comprehend, analyze and interpret correspondence and memos.
• Ability to read and interpret policy/procedure manuals.
• Excellent math and money handling skills.
• Ability to read and define problems, collect data, establish facts and draw conclusions.
• Able to use Microsoft Office and Google Suite.
• Ability to operate a cash register, printer, phone system, and credit card machine.

Responsibilities

• Lead and equip team through Assistant Managers to run retail, donations, and processing operations including handling donations and payments.
• Oversee financial procedures: daily sales reconciliation, deposits, audits, and internal controls.
• Maintain alignment with No Longer Bound mission and culture in store operations.
• Establish and maintain customer service standards for a pleasant shopping experience.
• Manage administrative tasks: new hire paperwork, reviews, documentation, scheduling.
• Coordinate store appearance and safety, supplies, and cleanliness.
• Ensure effective communication with processing staff and donors.
• Oversee budgeting-related purchasing of retail and processing supplies.
• Provide leadership for staffing, safety, operations, and fiscal management within budget.

Skills

People skills

Communication

Math & money handling

Attention to detail

Problem solving

Organizational skills

Team leadership

Reading/comprehension

Tools

Microsoft Office

Google Workspace

Cash register

POS system

Job description

Summary

Responsible for carrying out all retail and processing operations in the store, including, but not limited to, hiring and developing a qualified, culturally stable team; continual training and coaching for all staff; register and donation operations; customer service; store appearance and displays; efficiency of the processing department; and employee interactions, as outlined in the essential functions of the job and in compliance with company policies, procedures, and mission statement.

Summary

Responsible for carrying out all retail and processing operations in the store, including, but not limited to, hiring and developing a qualified, culturally stable team; continual training and coaching for all staff; register and donation operations; customer service; store appearance and displays; efficiency of the processing department; and employee interactions, as outlined in the essential functions of the job and in compliance with company policies, procedures, and mission statement. The Store Manager holds ultimate responsibility for all store activities and outcomes, ensuring that every aspect of the store’s operation reflects the mission, culture, and standards of No Longer Bound. This includes oversight of all operational, personnel, and financial matters. The Store Manager is ultimately accountable for all financial transactions and fiscal integrity within the store, including the proper handling, reporting, and safeguarding of all cash and credit transactions.

Essential Functions

• Lead and equip team specifically through an Assistant Manager of Processing and of Retail to run the retail, donations, and processing operations of the store, including the handling of both physical and monetary donations such as cash and credit card payments, checks, voids, and refunds, in order to ensure the accuracy and security of all transactions.
• Ensure proper oversight of all financial procedures, including daily sales reconciliation, deposits, register audits, and compliance with internal controls. The Store Manager is responsible for ensuring that all funds, assets, and resources are handled with integrity and accuracy in accordance with No Longer Bound’s policies.
• No Longer Bound Thrift Stores are an extension of our campus. The Store Manager is responsible for maintaining the core values of No Longer Bound. Knowing the mission, understanding the Program, and how to connect customers back to the overall ministry is a required part of being a leader in the Thrift Stores. Implementing the culture of No Longer Bound is essential. Our stores should be set apart by how employees interact with one another and the public.
• Establish and maintain customer service standards in order to ensure compliance with the No Longer Bound Mission Statement and to provide a pleasant shopping experience for each customer.
• Responsible for administrative tasks, such as new hire paperwork for employees, reviews, documentation, bill pay, scheduling, and labor hours.
• Work with Assistant Retail Manager to maintain the physical appearance of the store, including, but not limited to, ordering and maintaining needed janitorial and restroom supplies, removing safety hazards, picking up store merchandise and restoring to proper place, cleaning parking lot, sidewalks, windows and doors, store floors, restrooms and other public areas, maintaining appropriate sized walkways to ensure the safety and health of customers and employees.
• Work with and effectively communicate with the Assistant Manager of Processing, processing employees, and donors on a daily basis in order to keep a positive flow of information and foster unity among all involved.
• Oversee the ordering of retail and processing supplies for proper store function according to the budget and needs of staff.
• Provide leadership and accountability for all aspects of store performance, including staffing, safety, operational efficiency, and fiscal management. The Store Manager ensures that the store operates within budgetary guidelines and supports the overall financial health of the Thrift Ministry.

Knowledge, Skills And Abilities

• Must be a people person with a pleasant and willing attitude.
• Must have a commitment to No Longer Bound Mission.Experience in retail and/or warehouse operations preferred.
• Excellent communication skills (both oral and written) with an excellent command of the English language.
• Ability to read (in English), comprehend, analyze and interpret correspondence and memos.
• Ability to read and interpret documents such as policy/procedure manuals.
• Excellent math and money handling skills.
• Ability to read and define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret a variety of instructions furnished in written or oral form.
• Able to use Microsoft Office, including Word and Excel, or Google Suite.
• Able to use Email communications.
• Ability to operate a cash register, printer, phone system, and credit card machine.
• Ability to operate general office machines, copiers, printers, scanners, etc.
• Must be detail-oriented and have solid organizational skills.
• Must be able to prioritize the needs of the store in an effective and efficient manner according to the standards set by the Thrift Operations Director.
• Must be a problem solver and be able to work with a minimum amount of supervision and take initiative.