Thompson Driver

Hyatt; Salt Lake City (UT); On-site; USD 19,000 - 29,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a driver for guest transportation at Miraval Berkshires Resort and Spa, Lenox, MA. The role focuses on delivering exceptional hospitality while safely transporting guests to destinations within a defined radius.

The position requires a valid driver's license, a clean driving record, and the ability to maintain vehicle cleanliness and perform routine servicing. You will work with the Guest Services Team to support hotel operations and guest inquiries with a

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Valid driver's license and clean driving record.
• Refined verbal skill.
• Must have physical stamina to lift moderate amounts of weight.

Responsibilities

• Transports guests and clients as needed to and from destinations within radius set by management.
• Comprehend and abide by all traffic regulations and speed limits and use caution not to damage the vehicle being driven or other vehicles in the vicinity.
• Maintain cleanliness of the vehicle by cleaning and washing it when appropriate. Take vehicles for periodic servicing and fueling as required.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist guests in all inquiries, services, directions, hours of operation, key hotel personnel, in-house events, directions,recommendationsforoff property,etc.
• Maintain effective communication within Guest Services Team, and with all hotel departments. Stay aware of issues relating to guest services and general hotel operations
• Warmly welcome guests, creating a positive first impression of the hotel. Hold doors open while guests go through.
• Assist with arrival and luggage, provide directions and or information about the hotel.
• All other duties as assigned by leadership

Skills

Customer service

Verbal communication

Physical stamina

Driver's license

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. Drivers are frequently asked general information about the hotel, give recommendations on the surrounding area, and are required to assist the passengers during the loading and unloading process.Ensuring that the vehicle is clean, fueled, and any necessary service communicated to appropriate person is required.

• Transports guests and clients as needed to and from destinations within radius set by management.
• Comprehend and abide by all traffic regulations and speed limits and use caution not to damage the vehicle being driven or other vehicles in the vicinity.
• Maintain cleanliness of the vehicle by cleaning and washing it when appropriate. Take vehicles for periodic servicing and fueling as required.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist guests in all inquiries, services, directions, hours of operation, key hotel personnel, in-house events, directions,recommendationsforoff property,etc.
• Maintain effective communication within Guest Services Team, and with all hotel departments. Stay aware of issues relating to guest services and general hotel operations
• Warmly welcome guests, creating a positive first impression of the hotel. Hold doors open while guests go through.
• Assist with arrival and luggage, provide directions and or information about the hotel.
• All other duties as assigned by leadership

Qualifications

• A true desire to satisfy the needs of others in a face paced environment.
• Valid drivers license and clean driving record.
• Refined verbal skill.
• Must have physical stamina to lift moderate amounts of weight.

Miraval Berkshires Resort and Spa | Lenox , MA , US

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