Hotel Host (Guest Service Agent)

Hyatt Hotels Corporation; El Paso (TX); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Hyatt Hotels Corporation invites suitable candidates to join the Hotel Host team at Hyatt Place properties. The role centers on delivering welcoming, high-standard service, assisting guests at the Host Stand, Bakery Café, and related areas, and contributing to a clean, inviting environment.

Candidates should have prior guest service experience, be able to communicate well in English, and handle multitasking in a fast-paced setting, including check-in/out and meeting-room support.

Qualifications

• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment
• High school diploma or equivalent required
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Must possess basic computer skills, i.e. Word, Excel, etc.

Responsabilités

• Create a welcoming guest experience at the Hotel Host Stand and related areas
• Assist with check-in and check-out and servicing of meeting rooms
• Maintain a clean, comfortable, and inviting environment for guests
• Provide exceptional guest service and support across the Bakery Café and e-room

Connaissances

Customer service

Communication

Multi-tasking

Flexibility

Computer skills

Formation

High school diploma or equivalent

Outils

Word

Excel

Description du poste

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.This position is responsible for the complete guest experience; to include the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required.

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.

Qualifications

• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment
• High school diploma or equivalent required
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Must possess basic computer skills, i.e. Word, Excel, etc.

Miraval Berkshires Resort and Spa | Lenox , MA , US

Hyatt Regency Lake Washington at Seattle's Southport | Renton , WA , US

Thompson Central Park New York | New York City , NY , US

Our family is always growing. Want to be in the know?