Concierge Driver – Luxury Hotel Guest Experience

Hyatt Hotels Corporation; Salt Lake City (UT); On-site; USD 19,000 - 29,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a driver for guest transportation at Miraval Berkshires Resort and Spa, Lenox, MA. The role focuses on delivering exceptional hospitality while safely transporting guests to destinations within a defined radius.

The position requires a valid driver's license, a clean driving record, and the ability to maintain vehicle cleanliness and perform routine servicing. You will work with the Guest Services Team to support hotel operations and guest inquiries with a

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Valid driver's license and clean driving record.
• Refined verbal skill.
• Must have physical stamina to lift moderate amounts of weight.

Responsibilities

• Transports guests and clients as needed to and from destinations within radius set by management.
• Comprehend and abide by all traffic regulations and speed limits and use caution not to damage the vehicle being driven or other vehicles in the vicinity.
• Maintain cleanliness of the vehicle by cleaning and washing it when appropriate. Take vehicles for periodic servicing and fueling as required.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist guests in all inquiries, services, directions, hours of operation, key hotel personnel, in-house events, directions,recommendationsforoff property,etc.
• Maintain effective communication within Guest Services Team, and with all hotel departments. Stay aware of issues relating to guest services and general hotel operations
• Warmly welcome guests, creating a positive first impression of the hotel. Hold doors open while guests go through.
• Assist with arrival and luggage, provide directions and or information about the hotel.
• All other duties as assigned by leadership

Skills

Customer service

Verbal communication

Physical stamina

Driver's license

Job description

Hyatt Hotels Corporation is seeking a driver for guest transportation at Miraval Berkshires Resort and Spa, Lenox, MA. The role focuses on delivering exceptional hospitality while safely transporting guests to destinations within a defined radius.

The position requires a valid driver's license, a clean driving record, and the ability to maintain vehicle cleanliness and perform routine servicing. You will work with the Guest Services Team to support hotel operations and guest inquiries with a