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Hyatt Hotels Corporation in Austin seeks a Guest Services Associate to warmly welcome guests, assist with luggage, and ensure a comfortable stay, highlighting hotel features and local amenities.
You will engage in casual conversations, share recommendations, and contribute to a memorable guest experience while maintaining a flexible schedule, including mornings, evenings, weekends, and holidays.
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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."
"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."
Peggy Focheux Duval: Director of Learning & Development, France
In this dynamic role, you'll be in constant communication with the Front Office and Valet teams to seamlessly escort guests and transport their luggage and personal items to and from their rooms. Your mission is to make sure our guests are comfortable with their accommodations and familiar with all the fantastic room features and offerings.
This highly visible position is perfect for those who enjoy casual conversations and love sharing hotel or local recommendations. If you have a passion for hospitality and a knack for making people smile, we’d love to hear from you!
Flexible availability including mornings, evenings, weekends and holidays is required for this role.
Benefits | We care for people so they can be their best. Our colleagues enjoy:
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
A true desire to satisfy the needs of others in a fast-paced environment.
Refined verbal communication skills.
Must have physical stamina to lift moderate amounts of weight.
Ability to tolerate moderate amounts of walking.
An open and flexible schedule that includes early morning, afternoon, weekend and holiday shifts.
Must exhibit a positive attitude and have a passion for teamwork.
Ability to tolerate moderate amounts of walking.
A valid driver’s license with a clean driving record.
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