Therapy Support Specialist

H2 Health; Hurricane (WV); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Career advancement and professional成长

Job summary

H2 Health, through Teays Physical Therapy in Hurricane, WV, is hiring a full-time Therapy Support Specialist for our outpatient team. You will help keep the clinic running smoothly, support patients from check-in to therapy preparation, and assist with non-skilled activities under supervision of a licensed therapist.

The role emphasizes patient-facing front-office support, EMR tasks, and collaboration with physical and occupational therapists within a clinician-led team.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Comfortable using computers and learning healthcare systems.
• Organized, dependable, and team-oriented.
• Healthcare or medical office experience is a plus, but not required.
• Recent graduates and candidates looking to grow their healthcare experience are welcome to apply.

Responsibilities

• Create a welcoming, positive experience for patients.
• Support patient scheduling, intake, and front-office needs.
• Assist with EMR tasks, referrals, and patient records.
• Prepare patients and treatment areas for therapy.
• Assist with exercises and functional activities as directed by a licensed therapist.
• Keep therapy equipment and clinic spaces clean, safe, and ready.
• Work closely with physical therapists, occupational therapists, and clinic team members.
• Help the team stay organized so clinicians can focus on patient care.

Skills

Customer service

Communication

Education

High school diploma

Job description

Therapy Support Specialist | Full-Time | Outpatient | Teays Physical Therapy

Teays Physical Therapy, a H2 Health company, is hiring a full-time Therapy Support Specialist for our outpatient team in Hurricane, WV.

This is a great opportunity for someone who enjoys working with people and wants to be part of a collaborative physical therapy and occupational therapy environment. You'll help keep the clinic running smoothly while supporting patients throughout their visit, from scheduling and check-in to preparing for therapy and assisting with non-skilled activities directed by a licensed therapist. These responsibilities align with H2 Health's Therapy Support Specialist role.

Your Role

• Create a welcoming, positive experience for patients
• Support patient scheduling, intake, and front-office needs
• Assist with EMR tasks, referrals, and patient recordsPrepare patients and treatment areas for therapy
• Assist with exercises and functional activities as directed by a licensed therapist
• Keep therapy equipment and clinic spaces clean, safe, and ready
• Work closely with physical therapists, occupational therapists, and clinic team members
• Help the team stay organized so clinicians can focus on patient care

This is a non-skilled therapy support role and does not involve independently evaluating patients, developing treatment plans, or providing services that require professional therapy licensure.

Requirements

• High school diploma or equivalent
• Strong customer service and communication skills
• Comfortable using computers and learning healthcare systems
• Organized, dependable, and team-oriented
• Healthcare or medical office experience is a plus, but not required
• Recent graduates and candidates looking to grow their healthcare experience are welcome to apply

Benefits

We're more than a workplace, we're a team that supports your goals:

• Competitive compensation
• Flexible scheduling to support work-life balance
• Career advancement and professional growth
• Full benefits: medical, dental, vision, and 401(k) with match
• Generous PTO, paid holidays, and company-paid life insurance
• Supportive, clinician-led team culture
• Additional perks: parental leave, employee rewards, discounts, and recognition programs

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.