Therapy Clinic Support Specialist — Patient Care & Front Desk

H2 Health; Hurricane (WV); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Career advancement and professional成长

Job summary

H2 Health, through Teays Physical Therapy in Hurricane, WV, is hiring a full-time Therapy Support Specialist for our outpatient team. You will help keep the clinic running smoothly, support patients from check-in to therapy preparation, and assist with non-skilled activities under supervision of a licensed therapist.

The role emphasizes patient-facing front-office support, EMR tasks, and collaboration with physical and occupational therapists within a clinician-led team.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Comfortable using computers and learning healthcare systems.
• Organized, dependable, and team-oriented.
• Healthcare or medical office experience is a plus, but not required.
• Recent graduates and candidates looking to grow their healthcare experience are welcome to apply.

Responsibilities

• Create a welcoming, positive experience for patients.
• Support patient scheduling, intake, and front-office needs.
• Assist with EMR tasks, referrals, and patient records.
• Prepare patients and treatment areas for therapy.
• Assist with exercises and functional activities as directed by a licensed therapist.
• Keep therapy equipment and clinic spaces clean, safe, and ready.
• Work closely with physical therapists, occupational therapists, and clinic team members.
• Help the team stay organized so clinicians can focus on patient care.

Skills

Customer service

Communication

Education

High school diploma

Job description

H2 Health, through Teays Physical Therapy in Hurricane, WV, is hiring a full-time Therapy Support Specialist for our outpatient team. You will help keep the clinic running smoothly, support patients from check-in to therapy preparation, and assist with non-skilled activities under supervision of a licensed therapist.

The role emphasizes patient-facing front-office support, EMR tasks, and collaboration with physical and occupational therapists within a clinician-led team.