Therapy Services Administrative Specialist (Patient-Facing)

Highmark Health Company; West Mifflin (Allegheny County); On-site; USD 22,000 - 30,000; Full time

Job summary

Allegheny Health Network is seeking a patient-facing secretary to support therapist staff with administrative duties and secretarial tasks in a hospital department. This role involves both administrative and clinical-facing elements and supports efficient daily operations in a fast-paced environment.

Schedule is four days per week (Mon-Fri with a flex day off), two 12-hour days and two 8-hour days, daylight start, with no weekends.

Qualifications

• Minimum 1–3 years of secretarial/administrative experience.
• Comfort with standard office software and medical terminology.

Responsibilities

• Operates office equipment and uses word processing/spreadsheet software to support daily department operations.
• Answers telephones and routes calls/messages to staff.
• Sorts and distributes incoming mail; handles outgoing mail.
• Maintains files, reports, and correspondence; transmits via mail/email/fax.
• Greet visitors and direct them to appropriate staff.
• Schedules and confirms departmental meetings.

Skills

Secretarial experience

Education

High school diploma or GED

Associate’s Degree

Job description

Allegheny Health Network is seeking a patient-facing secretary to support therapist staff with administrative duties and secretarial tasks in a hospital department. This role involves both administrative and clinical-facing elements and supports efficient daily operations in a fast-paced environment.

Schedule is four days per week (Mon-Fri with a flex day off), two 12-hour days and two 8-hour days, daylight start, with no weekends.