Department Secretary (Therapy Services) Century III West Mifflin

Highmark Health / AHN; West Mifflin (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

Allegheny Health Network is seeking a patient-facing administrative professional to support therapist staff with a mix of secretarial and clinical duties. The role emphasizes daily operational support and a standard workweek of four days, with two 12-hour days and two 8-hour days.

The candidate will engage with visitors, manage communications, and assist with meeting coordination. Required is a high school diploma or GED and 1–3 years of secretarial/administrative experience; an associate degree

Qualifications

• Must have 1–3 years of secretarial/administrative experience.
• Preference for an Associate's Degree or business/secretarial program.
• Experience with medical terminology is a plus.

Responsibilities

• Operates office equipment and uses word processing, spreadsheets, or other software to support daily department operations.
• Answers telephones and directs calls to appropriate staff; routes messages or documents.
• Sorts and distributes mail; administers outgoing mail.
• Compiles, records, maintains files and correspondence; transmits by mail, email, or fax.
• Greets visitors and directs them to the appropriate staff; may schedule meetings.

Skills

Secretarial/Administrative experience

Medical terminology

Office software proficiency

Education

High school diploma or GED

Associate's Degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Outlook/Email

Job description

Company :

Allegheny Health Network

Job Description :

This is a patient facing role that supports therapist staff beyond administrative duties. Seeking candidates with a mix of admin & clinical experience.

Schedule:

4 days/week (Mon-Fri, flex day off)

No weekends

(2) 12 hour days, (2) 8 hour days

Daylight start

GENERAL OVERVIEW:

Performs secretarial functions to provide daily operational and administrative support for the department.

ESSENTIAL RESPONSIBILITIES:

• - Operates office equipment, such as voice mail messaging systems and uses word processing, spreadsheet, or other software applications to perform the secretarial functions to support the daily operations of the department. (30%)
• - Answers telephones and directs calls to appropriate staff. Receives and routes messages or documents to appropriate staff. (20%)
• - Sorts and distributes incoming mail and administers outgoing mail. (15%)
• - Compiles, records and maintains file, reports and/or correspondence. Transmits correspondence by mail, email or fax. (15%)
• - May greet visitors, ascertain purpose of visit and direct them to appropriate staff. (10%)
• - May schedule and confirm departmental meetings. (10%)
• - Performs other duties as assigned or required.

QUALIFICATIONS:

Minimum

• - High school diploma or GED; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• - 1-3 years’ secretarial/administrative experience.

Preferred

• - Associate's Degree from a business/secretarial school or program.
• - Experience with various computer software programs and medical terminology.
• - Secretarial experience in a medical setting.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement :

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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