Therapy Scheduler - TOC - Madison

Marshall Medical Centers; Huntsville (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Orthopaedic Center in Huntsville is seeking a dedicated Therapy Scheduler for its Huntsville office. This full-time role (40 hours/week) handles front-desk duties, patient scheduling, insurance verification, and payments, supporting TOC physicians and staff.

Ideal candidates will have HS/GED and Customer Service experience, strong organization, and a proactive, teamwork-oriented attitude. Join a leading orthopaedic care team committed to excellence.

Qualifications

• Education: HS/GED required.
• Experience: Customer Service Representative preferred.
• Ability to multitask, meet deadlines, and work under pressure.
• Excellent organizational, writing, and time management skills.
• Ability to communicate clearly and concisely.
• Knowledge of data entry and Excel.

Responsibilities

• Greet and assist with check-in and check-out duties for patients.
• Schedule patients in person and via telephone.
• Verify insurance eligibility.
• Collect payments.
• Perform other tasks as assigned.

Skills

Multitask

Organizational skills

Writing skills

Clear communication

Self-motivation

Teamwork

Ability to work under pressure

Data entry

Education

HS/GED

Tools

Excel

Job description

Overview

The Orthopaedic Center is looking for a highly motivated Therapy Scheduler for our Huntsville office. This opening is a full-time position averaging 40 hours per week. The Therapy Scheduler will perform an array of duties including greeting and assisting with check-in and check-out duties of all patients presenting for appointments, scheduling patients in person and via telephone, verifying insurance eligibility, collecting payments, and any other task assigned. The Therapy Scheduler must be able to communicate effectively with patients, TOC physicians and staff.

Qualifications

Education required: HS/GED

Experience: Customer Service Representative experience preferred

Additional Skills/Abilities:

• Ability to work under pressure, multitask and meet deadlines
• Outstanding organizational, time management and writing skills
• Ability to speak clearly and concisely
• Knowledge of data entry and Excel
• Independent, self-starting and highly motivated
• Proven positive, "teamwork" attitude in work history

About Us

At The Orthopaedic Center, we are proud to be the region’s leading orthopaedic group, dedicated to delivering exceptional patient care. As our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. Join our dynamic and expanding organization and become part of a team committed to outstanding orthopaedic care.