Therapy Scheduler

Family Home Health Network; Addison, Northern (IL, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Vision

Medical

Dental

401k

Tuition Reimbursement

Paid Time Off

Pet Insurance

Life Insurance

Job summary

Family Home Health Network in the Chicagoland area seeks an experienced Scheduler with therapy scheduling preference. You will manage patient referrals and schedule field staff for PTs, OTs, and SLPs, coordinating with the Team Leader to place clinicians with the right experience.

This hybrid, Monday–Friday role requires living in Illinois and monthly office visits; strong computer skills, insurance terminology knowledge, and excellent communication are essential.

Qualifications

• Minimum two years scheduling experience; therapy scheduling preferred.
• Proficiency with Word and Excel; EMR experience a plus.
• Excellent verbal and written communication; strong customer service.
• Knowledge of insurance benefits and medical terminology.

Responsibilities

• Manage patient referrals and schedule field staff (PTs, OTs, SLPs).
• Collaborate with Team Leader to match clinicians to patient needs.
• Maintain relationships with staff and ensure timely visits.

Skills

Scheduling

Therapy experience

Microsoft Word

Microsoft Excel

Verbal communication

Written communication

Customer service

Insurance terminology

Tools

HCHB EMR

Electronic Faxing

Job description

Job description

The Family Home Health Network, Affiliate of the Alden Network, is a provider of intermittent home health care, palliative care, hospice care, and skilled/custodial private care services throughout the Chicagoland area.

We are looking for an experienced Scheduler with Therapy experience preferred, to add to our team. This position is responsible managing patient referrals and scheduling field staff calls and visits for PTs, OTs and SLPs. Collaborating with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs, you will develop and maintain strong and positive relationships with all staff.

THIS POSITION IS MONDAY-FRIDAY 830AM TO 5:00PM AND MOSTLY REMOTE. APPLICANT MUST LIVE IN ILLINOIS AND COME INTO THE OFFICE ON A MONTHLY BASIS.

Qualifications:

• Must have a minimum of two (2) years of experience with scheduling with Therapy preferred.

• Excellent computer skills (proficiency with Microsoft Word and Excel, Electronic Faxing and HCHB EMR experience is a plus).

• Must have excellent verbal and written communication skills, outstanding customer service attitude.

• Demonstrated knowledge of insurance benefits/plans and medical terminology is required.

Benefits:

• Vision

• Medical

• Dental

• 401k

• Tuition Reimbursement

• Paid Time Off

• Pet Insurance

• Life Insurance

We are committed to attracting and attaining the best talent as an equal opportunity employer.