Therapy Scheduler

Family-Home-Health-and-Hospice; Addison (IL); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Vision

Medical

Dental

401k

Tuition Reimbursement

Paid Time Off

Pet Insurance

Life Insurance

Job summary

The Family Home Health Network, Affiliate of the Alden Network, is seeking an experienced Scheduler with therapy experience preferred to join our Chicagoland team. You will manage patient referrals and schedule PTs, OTs and SLPs while collaborating with leaders to align clinician expertise with patient needs.

The role is primarily remote with monthly office visits; applicants must reside in Illinois and be able to come into the office periodically.

Qualifications

• Minimum two years of scheduling experience; therapy scheduling preferred.
• Excellent verbal and written communication skills and outstanding customer service.
• Knowledge of insurance benefits/plans and medical terminology.

Responsibilities

• Manage patient referrals and scheduling for PTs, OTs and SLPs.
• Schedule field staff calls and visits; coordinate with clinicians to match patient needs.
• Develop and maintain positive relationships with staff; participate in office duties as needed.

Skills

Scheduling

Therapy scheduling

Communication

Customer service

Medical terminology

Tools

Microsoft Word

Microsoft Excel

Electronic Faxing

HCHB EMR

Job description

Job description

The Family Home Health Network, Affiliate of the Alden Network, is a provider of intermittent home health care, palliative care, hospice care, and skilled/custodial private care services throughout the Chicagoland area.

We are looking for an experienced Scheduler with Therapy experience preferred, to add to our team. This position is responsible managing patient referrals and scheduling field staff calls and visits for PTs, OTs and SLPs. Collaborating with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs, you will develop and maintain strong and positive relationships with all staff.

THIS POSITION IS MONDAY-FRIDAY 830AM TO 5:00PM AND MOSTLY REMOTE. APPLICANT MUST LIVE IN ILLINOIS AND COME INTO THE OFFICE ON A MONTHLY BASIS.

Qualifications:

• Must have a minimum of two (2) years of experience with scheduling with Therapy preferred.

• Excellent computer skills (proficiency with Microsoft Word and Excel, Electronic Faxing and HCHB EMR experience is a plus).

• Must have excellent verbal and written communication skills, outstanding customer service attitude.

• Demonstrated knowledge of insurance benefits/plans and medical terminology is required.

Benefits:

• Vision

• Medical

• Dental

• 401k

• Tuition Reimbursement

• Paid Time Off

• Pet Insurance

• Life Insurance

We are committed to attracting and attaining the best talent as an equal opportunity employer.