Therapy Programs Administrative Assistant

Divine Savior Academy; Town of Florida (NY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

DS Therapies in Doral, FL is seeking an Administrative Assistant to support the daily operations of our ABA, Speech Therapy, and Occupational Therapy programs. This full-time, in-person role runs Monday through Friday, 7:30 a.m.

to 4:00 p.m., and includes scheduling, onboarding, records management, and communications with families, staff, providers, and insurers. Responsibilities include handling calls and emails, managing calendars, assisting with new-client intake and onboarding, maintaining

Qualifications

• Previous administrative, scheduling, or therapy-office experience preferred.
• Strong organizational and communication abilities.
• Ability to manage frequent changes, competing priorities, and deadlines.
• Strong attention to detail and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive client and employee information.
• Proficiency with Google Workspace and Microsoft Office.
• Experience with CentralReach, Canva, DocuSign, insurance portals, or credentialing systems preferred or willingness to learn
• Knowledge of ABA, Speech Therapy, or Occupational Therapy is preferred, or willingness to learn quickly.
• Must be timely, reliable, and interested in long-term employment.
• Successful completion of a Level 2 background screening is required.

Responsibilities

• Answer phone calls, monitor emails and messages, and communicate updates to families and employees.
• Manage daily client and employee schedules, including absences, call-outs, coverage, lunches, and schedule changes.
• Support new-client intake
• Assist with new-employee onboarding, system access, personnel files, and offboarding.
• Maintain accurate employee and client records across CentralReach, Google Drive, spreadsheets, and insurance portals.
• Monitor employee licenses, certifications, background screenings, and required trainings.
• Assist with credentialing applications, provider enrollments, roster updates, and insurance follow-up.
• Provide general administrative and operational support to the Clinical Director and team.
• Complete special projects and other duties as assigned.

Skills

Organizational skills

Communication skills

Time management

Attention to detail

Discretion & confidentiality

Tools

CentralReach

Canva

DocuSign

Insurance portals

Credentialing systems

Google Workspace

Microsoft Office

Job description

DS Therapies in Doral, FL is seeking an Administrative Assistant to support the daily operations of our ABA, Speech Therapy, and Occupational Therapy programs. This full-time, in-person role runs Monday through Friday, 7:30 a.m.

to 4:00 p.m., and includes scheduling, onboarding, records management, and communications with families, staff, providers, and insurers. Responsibilities include handling calls and emails, managing calendars, assisting with new-client intake and onboarding, maintaining