Therapy Office Receptionist

Tri-State Orthopaedic Surgeons; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Tri-State Orthopaedic Surgeons is seeking a Therapy Office Receptionist to manage front-desk operations for the therapy department in Evansville, IN. The role entails patient check-in/out, data entry, and coordination of appointments with attention to confidentiality and accuracy.

The position is full-time (40 hours) with shifts between 8:00am and 4:30pm, including some Saturdays, supporting smooth patient flow and billing processes in a fast-paced practice.

Qualifications

• Effective interpersonal and oral communication skills.
• Ability to work efficiently and accurately in a fast-paced environment.
• Strong aptitude to learn multiple computer systems.

Responsibilities

• Greet and assist on-site patients and visitors.
• Register patients at check-in/out and update personal/insurance/demographic information.
• Protect patient confidentiality and comply with privacy requirements.
• Schedule/reschedule appointments per procedures.
• Process and collect patient copays, balances, DME, and form requests.
• Maintain operations by following policies and opening/closing procedures.

Skills

Interpersonal communication

Efficient handling

Computer systems proficiency

Job description

Therapy Office Receptionist (Full-Time)

Job Summary: The Front Desk employee, under the direction of the Business Office Manager, is responsible for managing incoming and outgoing patient flow in our therapy department. This person ensures that all of the proper paperwork and patient information is completed and filed thoroughly and accurately. Regular attendance is an essential part of this job.

Full Time - 40 hours

Flexibility to work 8-hour shifts between the hours of 8:00am and 4:30pm, as well as some Saturdays.

Essential Functions

• Welcome on-site patients and visitors by greeting them warmly and professionally.
• Register patients (check-in/out) and maintain patient accounts by obtaining, recording, and updating personal, insurance, and demographic information in accordance with doctor preference and compliance requirements.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Scheduling/rescheduling appointments for patients in accordance with established procedures.
• Process and collect patient payments for copays, balances, DME, and form requests.
• Maintain operations by following policies and opening/closing procedures.

Job Qualifications

• Effective interpersonal and oral communication skills.
• Ability to work efficiently and accurately in a fast-paced environment.
• Strong aptitude to learn multiple computer systems.