Therapy Office Manager — Patient-Focused Operations

Connect ABA + Therapy; Passaic (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Connect ABA + Therapy in Passaic, NJ is seeking a highly organized, detail-oriented Office Manager to oversee daily operations and ensure a positive experience for families and staff. You will manage front-office tasks, coordinate scheduling, billing support, and interact with families in a professional, friendly manner.

This role requires experience in office management within healthcare or therapy settings, strong organizational and communication skills, and the ability to handle insurance

Qualifications

• Experience in office management, healthcare, or a therapy-related setting preferred.
• Strong organizational and multitasking abilities.
• Excellent customer service and communication skills.
• Ability to work with children and families in a professional setting.
• Proficient in handling phone calls, scheduling and administrative duties.
• Detail-oriented with strong problem-solving abilities.

Responsibilities

• Oversee the day-to-day operations of the therapy office.
• Provide exceptional customer service to parents, children, and staff.
• Answer and manage phone calls, scheduling, and inquiries.
• Maintain accurate records, documents and appointment schedules.
• Ensure the office remains well-organized and stocked with supplies.
• Assist therapists with administrative tasks and support.
• Coordinate billing, payments and insurance-related matters as needed.
• Greet and assist families with a professional and friendly demeanor.

Skills

Office management

Healthcare setting

Customer service

Scheduling

Phone handling

Communication

Detail-oriented

Job description

Connect ABA + Therapy in Passaic, NJ is seeking a highly organized, detail-oriented Office Manager to oversee daily operations and ensure a positive experience for families and staff. You will manage front-office tasks, coordinate scheduling, billing support, and interact with families in a professional, friendly manner.

This role requires experience in office management within healthcare or therapy settings, strong organizational and communication skills, and the ability to handle insurance