Therapist - Intake Coordinator

Beacon Behavioral Partners; Hammond (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Beacon Behavioral Partners' IOP in Hammond, LA is seeking an administrative professional who can balance scheduling, documentation, and warm client interaction from the first appointment onward.

The role reviews intake assessments, coordinates initial and follow-up appointments, and maintains confidential client records in compliance with HIPAA and ethical standards.

Qualifications

• Master's degree in counseling, social work, psychology, or related field with licensure as LMSW, LCSW, or LPC.
• Valid state licensure or certification as a therapist or counselor where applicable.
• Experience conducting client assessments.
• Knowledge of mental health practices, HIPAA, and ethical standards.
• Proficiency with electronic health record (EHR) systems and standard office software.

Responsibilities

• Review intake assessments to gather client history, presenting issues, and treatment goals.
• Coordinate scheduling of initial and follow-up appointments between clients and therapists.
• Maintain accurate and confidential client records in compliance with legal and ethical standards.
• Serve as a primary point of contact for established clients, providing information about outpatient services and inquiries.
• Collaborate with clinical staff to facilitate ongoing therapy.
• Manage administrative tasks related to client therapy and assessments.

Skills

Interpersonal communication

Organizational skills

Multitasking

Critical thinking

Cultural competence

Education

Master's degree in counseling, social work, psychology, or related field

Licensed as LMSW, LCSW, or LPC

Valid state licensure or certification as a therapist

Tools

EHR systems

Office software

Job description

About the Role at Beacon's IOP in Hammond, LA.

Monday thru Friday, no weekends or call.

Our therapist plays a critical role in facilitating client engagement process within mental health and outpatient counseling setting. This position is responsible for conducting thorough assessments to understand clients' needs, ensuring accurate documentation, and coordinating with clinical teams to develop appropriate treatment plans. The role requires balancing administrative coordination with empathetic client interaction to create a welcoming and supportive environment from the first appointment and as clients continue with our therapist. Ultimately, this position contributes to delivering high-quality care by ensuring clients are properly assessed and connected with the right therapeutic resources promptly and effectively.

Minimum Qualifications:

• Master's degree in counseling, Social Work, Psychology, or a related mental health field with licensure as LMSW, LCSW, LPC.
• Valid state licensure or certification as a therapist or counselor where applicable.
• Experience conducting client assessments.
• Strong knowledge of mental health practices, confidentiality laws (such as HIPAA), and ethical standards.
• Proficiency with electronic health record (EHR) systems and standard office software.

Responsibilities:

• Review intake assessments to gather client history, presenting issues, and treatment goals.
• Coordinate scheduling of initial and follow-up appointments between clients and therapists.
• Maintain accurate and confidential client records in compliance with legal and ethical standards.
• Serve as a primary point of contact for established clients, providing information about our outpatient services and answering inquiries.
• Collaborate with clinical staff to facilitate ongoing therapy.
• Manage administrative tasks related to client therapy and assessments.

Skills:

The role requires excellent interpersonal and communication skills to effectively engage with clients during sensitive conversations, ensuring they feel heard and supported. Organizational and multitasking abilities are essential for managing scheduling, documentation, and coordination with clinical teams simultaneously. Proficiency in using electronic health record systems and office software enables accurate record-keeping and efficient administrative workflow. Critical thinking and problem-solving skills help in assessing client needs. Additionally, cultural competence and empathy are vital to provide inclusive and respectful care to clients from diverse backgrounds.