Therapist - Intake Coordinator

Beacon Behavioral Hospital, Inc.; Hammond (LA); In loco; USD 48.000 - 61.000; Tempo pieno

Descrizione del lavoro

Beacon Behavioral Hospital, Inc. in Hammond, LA seeks a dedicated mental health coordinator to support intake review, scheduling, and client records.

The role balances administrative duties with empathetic client interaction to ensure timely access to therapy and seamless coordination with clinical teams. You will work with licensed therapists, maintain HIPAA-compliant documentation, and help connect clients with appropriate treatment resources while supporting a welcoming, patient-centered

Competenze

• Master’s degree in counseling, social work, psychology, or related field and relevant licensure.
• Experience conducting client assessments and coordinating care.
• Knowledge of HIPAA, ethics, and client confidentiality requirements.
• Proficiency with EHR systems and common office software.

Mansioni

• Review intake assessments to gather client history and goals.
• Coordinate scheduling of initial and follow-up appointments.
• Maintain accurate, confidential records in compliance with standards.
• Serve as a primary contact for established clients about services.
• Collaborate with clinical staff to support ongoing therapy.
• Handle administrative tasks related to therapy and assessments.

Conoscenze

Assessment experience

HIPAA knowledge

EHR proficiency

Interpersonal communication

Confidentiality and ethics

Formazione

Master’s degree in counseling, Social Work, Psychology, or a related mental health field

Licensure as LMSW, LCSW, LPC

Valid state licensure or certification as a therapist or counselor where applicable

Strumenti

EHR systems

Office software

Descrizione del lavoro

About The Role At Beacon's IOP In Hammond, LA.

Monday thru Friday, no weekends or call.

Our therapist plays a critical role in facilitating client engagement process within mental health and outpatient counseling setting. This position is responsible for conducting thorough assessments to understand clients' needs, ensuring accurate documentation, and coordinating with clinical teams to develop appropriate treatment plans. The role requires balancing administrative coordination with empathetic client interaction to create a welcoming and supportive environment from the first appointment and as clients continue with our therapist. Ultimately, this position contributes to delivering high-quality care by ensuring clients are properly assessed and connected with the right therapeutic resources promptly and effectively.

Minimum Qualifications

• Master’s degree in counseling, Social Work, Psychology, or a related mental health field with licensure as LMSW, LCSW, LPC.
• Valid state licensure or certification as a therapist or counselor where applicable.
• Experience conducting client assessments.
• Strong knowledge of mental health practices, confidentiality laws (such as HIPAA), and ethical standards.
• Proficiency with electronic health record (EHR) systems and standard office software.

Responsibilities

• Review intake assessments to gather client history, presenting issues, and treatment goals.
• Coordinate scheduling of initial and follow-up appointments between clients and therapists.
• Maintain accurate and confidential client records in compliance with legal and ethical standards.
• Serve as a primary point of contact for established clients, providing information about our outpatient services and answering inquiries.
• Collaborate with clinical staff to facilitate ongoing therapy.
• Manage administrative tasks related to client therapy and assessments.

Skills

The role requires excellent interpersonal and communication skills to effectively engage with clients during sensitive conversations, ensuring they feel heard and supported. Organizational and multitasking abilities are essential for managing scheduling, documentation, and coordination with clinical teams simultaneously. Proficiency in using electronic health record systems and office software enables accurate record-keeping and efficient administrative workflow. Critical thinking and problem-solving skills help in assessing client needs. Additionally, cultural competence and empathy are vital to provide inclusive and respectful care to clients from diverse backgrounds.