Therapeutic Training and Support Worker

Eliot Community Human Services; Holyoke (MA); Hybrid; Full time

Job summary

An established industry player is seeking a passionate clinician to empower families through in-home therapeutic services. This role focuses on supporting clients using the Wraparound model, ensuring that families receive the necessary tools and interventions to thrive. You will collaborate with a team to develop strength-based treatment plans, provide crisis intervention, and coordinate with various community resources. With a commitment to employee growth and a flexible work environment, this position offers the chance to make a meaningful impact in the lives of families while enjoying a comprehensive benefits package.

Benefits

75% Company Contribution to Medical and Dental Insurance

401(k) Retirement Plan with Employer Match

100% Company-Paid Life Insurance

100% Company Paid Short & Long-Term Disability Insurance

$3000 Employee Referral Bonus

$3000 Annual Tuition/Professional Development Reimbursement

Flexible Scheduling

Comprehensive Staff Orientation

Ongoing Training Programs

Transportation Reimbursement

Qualifications

• 1+ year experience with youth in community settings is required.
• Associates degree is a must; Bachelor's preferred.

Responsibilities

• Provide weekly therapy and parent coaching sessions in homes or community locations.
• Assist families with crisis intervention and resource linkage.
• Coordinate care for youth and facilitate team meetings.

Skills

Therapeutic Skills

Crisis Intervention

Advocacy Skills

Family Support

Flexibility

Education

Associates Degree

Bachelor's Degree

Tools

Wraparound Model

Behavior Modification Techniques

Job description

Together we can make a difference.

Eliot is committed to employee growth & retention by offering a comprehensive total rewards package including but not limited to:

• 75% Company Contribution to Medical and Dental Insurance
• 12 Paid Holidays, 15 to 20 Vacation Days Annually, 12 Sick Days Annually
• 401(k) Retirement Plan with Employer Match
• 100% Company-Paid Life & Accidental Death Insurance
• 100% Company Paid Short & Long-Term Disability Insurance
• $3000 Employee Referral Bonus
• $3000 Annual Tuition/Professional Development Reimbursement
• Opportunities for growth internally within our 100+ programs across Massachusetts
• Comprehensive Staff Orientation, Training Programs & Professional Development Assistance
• FSA, Dependent Care, transportation reimbursement

Are you someone who wants to empower and inspire families to achieve their goals? Do you want to gain professional experience working with a team of people, collaborating with other agencies and using evidence based interventions? MSPCC, a division of Eliot, is seeking a passionate, empowering clinician to support clients within their diverse home environments utilizing the Wraparound model.

Our Child, Youth and Family Behavioral Health Services encompass multiple service systems that include: Intensive Care Coordination, Family Support and Training, In-Home Therapy, Therapeutic Mentoring, Outpatient Counseling and Psychiatry, and other community based programming. Service delivery is collaborative, family driven and youth guided, with a focus on individual and family strengths, needs, and preferences.

As a therapeutic training and support person (TT&S) you will make a difference by providing family driven in-home therapeutic services through the Wraparound Approach. You support the diverse and complex needs of clients and their entire family system by working with a clinician to provide intensive weekly services through evidence based individual and family sessions. You work in collaboration with the clinician and the family to develop a strength based treatment plan, and assist caretakers during crisis through crisis intervention, safety planning, and communicating with Emergency Services when appropriate. You further support families through empowerment and advocacy while coordinating services with other treatment providers including inpatient, CBAT and STARR programs, other CBHI services, primary care physicians, schools, DCF, DYS, and DMH.

Your responsibilities include flexibility to accommodate the scheduling needs of families, meeting weekly productivity targets, maintaining up to date insurance authorizations, maintaining an up to date medical record, and participating in rotating on-call schedule to support families outside of regular business hours.

You will be supported through ongoing training in the Wraparound Model, billing practices, exposure and collaboration with other community systems, training in evidence based and trauma informed models, and consistent weekly supervision.

Responsibilities:

• In conjunction with the IHT clinician, provide weekly individual & family therapy as well as parent coaching sessions for the youth and their family. These sessions typically occur in the home or a community location.
• Assist parents in their development as advocates for their children, including joint attendance at school or community meetings.
• Assist in the gathering of information to be utilized in a comprehensive strengths and needs based assessment.
• Participate in the development of a strength-based treatment plan and safety plan. Such plans will include behavior modification therapy, crisis intervention to determine ways to best defuse a situation without necessarily moving a child; and linkage to needed supportive services.
• Be flexible with work schedule to accommodate the needs of the families.
• Locate needed local/state/federal resources, such as after-school programs, summer camps for special needs children, fuel assistance programs, HUD low-income housing, etc., and supply these resources to the family.
• Provide linkage to on-going community treatment and support services, which range from traditional services (such as medication, therapy) to less traditional services (such as respite care, tutoring, transportation, and mentor services).
• Provide emergency response and intensive outreach to families in order to assist them in stabilizing children and adolescents within their home during a psychiatric crisis.
• Provide care coordination for youth and their wraparound team, including planning and facilitating quarterly team (HUB) meetings.

Schedule: Monday to Friday 8am - 4pm with flexibility to meet with families outside of school hours.

Compensation: $22.59/hour

Hybrid/flexible schedule

Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.

Qualifications

Required

Associates

Preferred

Bachelors

Experience:

Required: 1 year experience with youth in a community setting

Licenses & Certifications:

Required:

MA Driver's License