Therapeutic Safety Officer (Psychiatric Campus)

Wingspan Care Group; Shaker Heights (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Education perks

Financial security

Work-life balance

Family care

Job summary

Wingspan Care Group seeks a Psychiatric Safety Officer to protect our campus, assets, staff, and clients. You will partner with program staff to maintain a safe, therapeutic environment across all sites.

This role requires a background in public safety or security, strong communication, and the ability to de-escalate challenging situations. The organization emphasizes humane care and strict confidentiality under HIPAA, with ongoing training and advancement opportunities.

Qualifications

• High School Diploma or equivalent required.
• Knowledge of public safety and basic security protocols.
• Integrity and professionalism.
• 3 years of experience as safety officer, school resources officer, security guard, or equivalent position preferred.
• Strong verbal communication and surveillance skills.

Responsibilities

• Patrol premises regularly to maintain order and establish presence.
• Respond to calls for assistance across campus and de-escalate situations when needed.
• Assist in re-direction and de-escalation of patient situations.
• Assist with safety search and inventory of belongings for new patients.
• Complete patient checks and document activities as required.
• Submit detailed daily activity reports (DARs) and incident reports when necessary.
• Conduct security screenings with visitors and investigate suspicious activity.
• Respond to security and fire alarms and assist as needed.
• Maintain records reflecting the facility’s safety programs.
• Make written and oral reports to the Manager of Facilities, Compliance, and Safety and/or Agency leadership.
• Develop methods for coordinating security services with other departments.
• Maintain active certifications (TCI, CPR/FA) and other required trainings.
• Maintain HIPAA confidentiality and program credentialing procedures.
• Attend scheduled staff meetings, supervision, and ongoing training.
• Maintain high standards of ethical conduct and adhere to policies.
• Other duties as assigned by management.

Skills

Public safety knowledge

Integrity & professionalism

Surveillance skills

Verbal communication

Education

High School Diploma or equivalent

Job description

Wingspan Care Group seeks a Psychiatric Safety Officer to protect our campus, assets, staff, and clients. You will partner with program staff to maintain a safe, therapeutic environment across all sites.

This role requires a background in public safety or security, strong communication, and the ability to de-escalate challenging situations. The organization emphasizes humane care and strict confidentiality under HIPAA, with ongoing training and advancement opportunities.