Behavioral Health Safety & De-Escalation Officer

TriHealth; Cincinnati (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

TriHealth is seeking a Behavioral Health Protective Services Officer to provide safety and security in the hospital environment. You will respond to escalating situations, escort patients, conduct searches, and assist in restraining when necessary, under nursing supervision.

As a frontline PSO, you will participate in unit huddles and debriefings, maintain compliant documentation, and build strong relations with staff and local law enforcement.

Qualifications

• High School Diploma or GED is required.
• 2–3 years of security/PSO experience is required.
• Microsoft Outlook and related office software programs are needed.

Responsibilities

• Understand Hospital Department Policies and Procedures.
• Apply knowledge of security and law enforcement to hospital settings.
• Maintain positive relations with local law enforcement and TriHealth.
• Perform Protective Service Officer duties and assist with special assignments.
• Communicate effectively and de‑escalate conflicts when needed.
• Document properly in reports and attend daily huddles and leadership meetings.
• Respond to security calls for service.

Skills

Experience

Microsoft Outlook

Education

High School Diploma or GED

Tools

Outlook/Office software

Job description

TriHealth is seeking a Behavioral Health Protective Services Officer to provide safety and security in the hospital environment. You will respond to escalating situations, escort patients, conduct searches, and assist in restraining when necessary, under nursing supervision.

As a frontline PSO, you will participate in unit huddles and debriefings, maintain compliant documentation, and build strong relations with staff and local law enforcement.