Theme Park Operations Lead - Guest Experience & Safety

Circuit of The Americas; Del Valle (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading entertainment destination located in California, near Austin, is seeking an experienced Operations Manager to oversee daily park operations and ensure exceptional guest experiences. The role includes managing multiple departments and ensuring compliance with safety and operational standards. Ideal candidates will have at least three years of relevant experience in high-volume entertainment settings and strong leadership skills. Flexibility for non-traditional hours is required due to event schedules.

Qualifications

• Minimum 3 years of experience in theme park or related operations.
• Strong leadership experience managing large teams.
• Excellent communication and decision-making skills.

Responsibilities

• Oversee daily operations of Guest Relations and Ride Operations.
• Ensure departments comply with safety and operational standards.
• Monitor staffing levels and operational needs.

Skills

Theme park operations experience

Leadership and management

Excel and Word proficiency

Problem-solving skills

Guest service standards understanding

Job description

A leading entertainment destination located in California, near Austin, is seeking an experienced Operations Manager to oversee daily park operations and ensure exceptional guest experiences. The role includes managing multiple departments and ensuring compliance with safety and operational standards. Ideal candidates will have at least three years of relevant experience in high-volume entertainment settings and strong leadership skills. Flexibility for non-traditional hours is required due to event schedules.