Theatre Team Member: Guest Experience Specialist

Cinemark USA, Inc.; Oklahoma City (OK); Hybrid; USD 14,000 - 17,000; Part time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking a Theatre Team Member in Oklahoma City to welcome Guests, answer questions, and support cinema operations across concessions, box office, and usher duties. You will handle tickets, assist guests, and help maintain a clean, safe theatre environment.

The role requires at least 16 years old, basic food handling training, and availability for flexible hours including evenings and weekends. Training provided. Equal opportunity employer.

Qualifications

• Must be at least 16 years old.
• Completes basic food handling training and any local health/cert requirements.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Regular and consistent attendance is expected.
• Energetic and friendly attitude during each shift.
• Ability to communicate effectively in English.
• Ability to work in a team and follow directions.

Responsibilities

• Greets Guests with a smile in a timely and professional manner.
• Operates Cinemark POS system for transactions at the assigned register.
• Verifies tickets at podium and directs Guests to their auditorium.
• Provides pricing, movie information, and details on specials or events.
• Responds to phone calls and questions in a courteous, professional manner.
• Maintains theatre cleanliness and safety in lobbies, aisles, restrooms, and auditoriums.
• Supports opening and closing duties and performs other duties as assigned.

Skills

Guest service

Cash handling

Teamwork

Communication

Tools

POS system

Job description

Cinemark USA, Inc. is seeking a Theatre Team Member in Oklahoma City to welcome Guests, answer questions, and support cinema operations across concessions, box office, and usher duties. You will handle tickets, assist guests, and help maintain a clean, safe theatre environment.

The role requires at least 16 years old, basic food handling training, and availability for flexible hours including evenings and weekends. Training provided. Equal opportunity employer.