Theatre Team Member: Guest Experience & POS Pro

Cinemark; San Jose (CA); On-site; USD 2,542,000 - 2,697,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, events, pricing, promotions, etc. The Team Member strives to ensure the highest quality in everything served.

Team Members may work cross functionally as an Usher, Box Office or Concessionist as staffing needs require; must perform essential job functions of these positions and support a heroic guest experience.

Qualifications

• Must be at least 16 years of age.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Provides excellent Guest service and communication in English.

Responsibilities

• Greet Guests with a smile and professional demeanor.
• Operate Cinemark’s POS system and handle transactions.
• Verify tickets and direct Guests to auditoriums.
• Provide pricing, movie information, and details on events and promotions.
• Answer Guest questions and maintain high-quality guest service.
• Conduct theatre inspections to ensure sound and safety.
• Keep theatre areas clean and maintained.
• Assist with opening and closing duties as needed.

Job description

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, events, pricing, promotions, etc. The Team Member strives to ensure the highest quality in everything served.

Team Members may work cross functionally as an Usher, Box Office or Concessionist as staffing needs require; must perform essential job functions of these positions and support a heroic guest experience.