Theatre Team Member: Box Office & Concessions

Regmovies; Orlando (FL); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Free movie passes

Discounted concessions

401(k) retirement plan (after 6 months

Job summary

Regal Waterford Lakes is seeking part-time Floor Staff for theatre operations in Orlando, FL. Team members support Box Office, Concession, and Usher duties, ensuring guests receive friendly, efficient service and a clean, safe environment.

Roles include attendance, cash handling, upselling, and following MPAA guidelines. Training on cast and box office certification is required or in progress; prior experience in customer service preferred.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.

Responsibilities

• Attend to guests with regular and consistent attendance.
• Handle emergencies when called upon.
• Perform general cleaning duties and follow dress code.
• Operate Box Office POS system and handle cash, cards, and tickets.
• Upsell Premium Viewing experiences and promote Regal Crown Club.
• Open and close concession and perform related stock inventory.
• Direct patrons as an Usher and enforce MPAA rating system.
• Conduct in-theatre inspections and assist with opening/closing duties.

Education

Cast certification program (in progress or completed)

Job description

Regal Waterford Lakes is seeking part-time Floor Staff for theatre operations in Orlando, FL. Team members support Box Office, Concession, and Usher duties, ensuring guests receive friendly, efficient service and a clean, safe environment.

Roles include attendance, cash handling, upselling, and following MPAA guidelines. Training on cast and box office certification is required or in progress; prior experience in customer service preferred.